Administrative Support Officer

About the Department:
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student.

About the role:
As the Administrative Support Officer (Accreditation and Government Funding Eligibility), you will play a key role in supporting the Accreditation and Government Funding Eligibility team. You will assist with NSSAB meetings, managing correspondence, preparing corporate documentation, and maintaining accurate records. You will provide confidential administrative support, work collaboratively with internal teams, and establish effective relationships with external stakeholders. This is an exciting opportunity to contribute to the efficient operation of the NSSAB Secretariat in a dynamic, supportive environment.

Responsibilities include:
Ensure accurate record-keeping and database management, prioritizing and registering all incoming correspondence and telephone requests.
Provide confidential administrative support and advice to management and other staff within the Secretariat, contributing to smooth and effective operations.
Assist the Director in key support functions, including diary management, helping with accurate record management and documentation in compliance with data collection and privacy requirements.
Contribute to fostering an environment focused on superior, timely service delivery.
Monitoring and progressing correspondence, ensuring accuracy, alignment with established priorities, and appropriate follow-up actions will be critical aspects of your role.
Support short-term business services projects and assignments, ensuring effective management of human resources, finances, and corporate operations.

Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines effectively
Exceptional written and verbal communication skills, including experience preparing reports and correspondence
A high level of attention to detail, ensuring accuracy in all administrative tasks
Proven ability to work collaboratively within a team, as well as independently when required
Previous experience in administrative or corporate support roles, ideally within government or regulatory environments
Proficiency in record-keeping, database management, and office software
Strong interpersonal skills to foster positive relationships with internal teams and external stakeholders
A proactive and solution-focused approach to problem-solving and continuous improvement
Ability to support senior leadership with strategic tasks and ensure alignment with organizational goals and priorities

Please refer to the attached role description for any mandatory requirements for this position.

To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
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