Customer Service Officer

1 week ago

Gepps Cross, Australia Bullivants Full time

Permanent full-time role, Wesfarmers company share plan & company discounts
- Fantastic opportunity for an ambitious individual with ongoing career development
- Join an iconic Wesfarmers business, Australian leaders in Industrial supplies

**YOUR OPPORTUNITY**

We are looking for an enthusiastic **Customer Service Officer** to support our Customer First philosophy based in **Gepps Cross, SA**. This role is critical within our broader Customer Service Excellence Team.

Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same

Your key responsibilities include, but not limited to:

- Build engaging relationships with our customers and internal stakeholders
- Process customer quotes, orders and manage the end-to-end customer relationship
- Attend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archiving
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer relationships
- As part of a small team you may be required to assist in other areas of the business

To be successful, you will have:

- Sales and customer service experience and the ability to work unsupervised in a small team
- Excellent oral and written communication with a proactive approach
- Strong time management skills with a solution focused approach to problem solving
- Be safety minded and promote all things safety within our branch
- Ability to focus on completion of allocated tasks and have a high attention to detail

**CULTURE & BENEFITS**

A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Great work/life balance working Monday to Friday
- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more
- Employee recognition programs and awards

**NEXT STEPS**

**OUR STORY**

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.

Video

  • Customer Service Assistant

    5 days ago

    Gepps Cross, Australia Polyaire Air Conditioning Products Full time

    **Enjoy a varied role that combines administrative tasks with serving our wholesale customers at the trade counter!** - Permanent full-time opportunity - Collaborative and friendly team - Work life balance - Monday-Friday, no weekends or late nights! - Gepps Cross location with onsite parking **About Us** Polyaire is an international manufacturer and...

  • Customer Service Centre Officer

    5 days ago

    Gepps Cross, Australia Stratco Full time

    **Innovator and leader in Australian retailing and manufacturing**: - ** Benefit from ongoing Stratco training and career development**: - ** 30+ hours per week, permanent part-time opportunity** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...

  • Customer Service Centre Officer

    1 day ago

    Gepps Cross, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from ongoing Stratco training & support**: - ** Full Time & Permanent Part Time opportunities available** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing...

  • Customer Service Centre Officer

    3 days ago

    Gepps Cross, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from ongoing Stratco training & support**: - ** Full Time & Permanent Part Time opportunities offer** With over 75 years' experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home...

  • Counter Sales

    3 days ago

    Gepps Cross, Australia Polyaire Air Conditioning Products Full time

    **Collaborate as a team to deliver the best customer **experience.**: - ** Be a critical part of driving branch **success.**: - ** Monday to Friday only** **Polyaire Pty Ltd** is a dynamic and fast-growing international manufacturer of quality Air-conditioning Products and AirTouch Smart Air Conditioning technologies. Established in 1973, our headquarters...

  • Customer Service Representative

    1 week ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team**: - ** Benefit from ongoing Training and Development** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...

  • Customer Service Centre

    2 weeks ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team**: - ** Benefit from ongoing Training and Development to ensure your success** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions....

  • Customer Service Coordinator

    3 days ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Benefit from Stratco Training and Support to ensure your success**: - ** Rewarding remuneration package | Day Shift** **THE OPPORTUNITY** Due to an increased demand, Stratco's Gepps Cross Home Improvement Store are looking for two motivated, professional and experienced Customer...

  • Customer Service Coordinator

    1 day ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Benefit from Stratco Training and Support to ensure your success**: - ** Rewarding remuneration package | Day Shift** **THE OPPORTUNITY** Stratco's Gepps Cross Home Improvement Store are looking for a motivated, professional and experienced Customer Service Team Member to join their...

  • Customer Service Executive

    2 weeks ago

    Gepps Cross, Australia Carbiz Full time

    **$50k-$60k Base + Super + APR + Bonus Incentives!**: - **Full-time opportunities available!**: - **Collaborative team culture and surrounded by like-minded individuals!** **Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives.** **About Us**: Your success is our success! Carbiz...