Customer Service Executive

7 days ago

West Gosford, Australia Carbiz Full time

**$50k-$60k Base + Super + APR + Bonus Incentives**:

- **Full-time opportunities available**:

- **Collaborative team culture and surrounded by like-minded individuals**

**Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives.**

**About Us**:
Your success is our success Carbiz offers the best end-to-end accident management service to our customers. We are a fast-growing tech company that distributes accident replacement vehicles to clients across Australia to ensure our customers get back on the road as quickly as possible.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;
- **Love what we do** - We are passionate about delivering for our customers, team, and partners every time
- **Better than yesterday** - We grow each day, learning from our experiences
- **Win with trust** - Lead the market by being trusted, reliable and helpful
- **Collaborative core** - Working smarter together
- **Valuing people** - We respect our people, encourage their development, and reward their performance

**Perks & Benefits**:

- Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career.
- Flexible work arrangements - Carbiz operates 7 days p/w from 7:00am-9:00pm. We give you flexibility to choose your schedule Work patterns include:

- 40 hrs work week (Monday-Friday)
- Weekend work available and flexible for students
- Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities and bonus incentives.
- Ongoing training, support, mentorship and opportunity for career development.
- Collaborative team culture and surrounded by like-minded individuals.
- Novated lease options including Flare Benefits program.
- Great workplace culture and team environment.
- Celebration of major events.
- Study assist program
- that's right
- we pay YOU to study

**About the Role**:

- Deliver vehicles to clients, ensuring timely and efficient service.
- Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.
- Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.
- Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.
- Assist with the onboarding process for new clients, ensuring they have all the information and support they need.
- Enjoy the thrill of driving a variety of high-quality vehicles

**About You**:

- Valid driver's license with a clean driving record (Essential).
- Strong verbal and written communication skills to effectively interact with clients and team members.
- Ability to work independently, manage your time effectively, and thrive in a team-based environment.
- Ordinary hours vary between 7:00am-9:00pm Monday-Friday with 8-hour shifts. Must be available for weekend and after-hours call-outs if needed.

If you, or anyone you know, are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you

  • Executive Assistant

    4 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Executive Assistant, Ongoing opportunity, Flexible + Hybrid work locations** The Department of Customer Service is looking for an Executive Assistant Officer to join our growing cyber security team on a permanent full-time basis! This position will be critical in supporting the delivery of cyber security functions and capabilities that protect and defend...

  • Executive Support Officer

    4 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority is looking for two Executive Support Officers to join our team! **Benefits** - Fantastic ongoing clerk grade 5/6 opportunity. - Salary range: $87,493- $96,540+ super, commensurate with experience. - Genuinely flexible working arrangements. - Wellbeing programs and resources available. - Excellent career development...

  • Customer Service Officer

    1 week ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing** - Salary starting from $75,992 + 10.5% super - Status: Full time, Ongoing role - Location: Gosford - Operational role providing onsite (face to face) customer service 5 days per week **About the role**: Deliver high quality customer service providing assistance, information and customer support services to...

  • Customer Service Executive

    1 week ago

    Gosford, New South Wales, Australia Carbiz Replacement Cars Full time $40,000 - $80,000 per year

    About the Role:As a Customer Service Executive, you will be responsible for high-quality customer service by managing vehicle deliveries, facilitating onboarding, resolving inquiries and maintaining excellent vehicle presentation standards.Perks & Benefits:Bonus Incentive Scheme – Additional earning potentials through various streams of bonus...

  • Advisor, Customer Insights

    2 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    The Department of Customer Service (DCS) is looking for an **Advisor, Customer Insights**. **This is a great opportunity to join a newly formed team and play a key role in the development of a best-in-class insights function.** **Benefits** - Fantastic ongoing clerk grade 7/8 Opportunity. - Salary range: $101,947 - $112,849 + super, commensurate with...

  • Cio Service Desk

    1 week ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing / Temporary - Full Time / Part Time** **DCS is a great place to work, and it’s not just us saying that!** Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Customer Concierge Officer

    1 week ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $124,339 per year

    Customer Concierge OperatorDigital Service Representative Newcastle, Maitland, Parramatta, Lithgow, GosfordCustomer Concierge Operator - SNSW Clerk Grade 2- starting annual salary $60,680 Digital Service Representative - SNSW Clerk Grade 2/3- starting annual salary $60,680 Superannuation and annual leave loading is in addition to the above salary...

  • Customer Service Representative

    5 days ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **Central Coast - NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Assistant Customer Support

    2 weeks ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    SIRA Customer Service and Operations has a fantastic ongoing opportunity for an Assistant Customer Support Officer (Grade 3/4) in the Feedback and Complaints team. We are looking for a team member who will complement the fantastic work culture in a team that prides itself on putting the wellbeing of our people and development of our talent first and...

  • Regulatory Service Officer

    6 days ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,901 per year

    Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...