Customer Service Representative

6 days ago

Gepps Cross, Australia Stratco Full time

**Join a national leader in Australian Retail and Manufacturing**:

- ** Be part of a dynamic and fast-paced Selling and Customer Service team**:

- ** Benefit from ongoing Training and Development**

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**THE OPPORTUNITY**

Through an expansion plan, an exciting opportunity has become available for a Customer Service Representative to work within our sales and design teams at Gepps Cross. As a motivated Sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to build customer relationships over the phone, online and face to face.

**This is a permanent full-time opportunity working Monday to Friday requiring the flexibility to work occasional Saturdays.**

**RESPONSIBILITIES**
- Provide exceptional customer service for inbound calls
- Utilise your selling skills to provide solutions to customers
- Process and manage online sales and leads
- Versatility to work across Stratco’s customer service call centre, retail sales floor & design department
- Adhere to our critical safety rules & contribute to a safe working environment

**ABOUT YOU**
- A passion to deliver outstanding customer service
- Proven ability to provide solutions and drive sales to meet customer’s needs
- Highly organised with the ability to work in a fast-paced service centre environment
- Excellent communication skills with the ability to liaise across all levels of the business
- An eye for detail with strong administration and data entry skills

**REWARDS & BENEFITS**

Health & Wellbeing Initiatives | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Employee Assistance Programme

Customer service representatives will have the opportunity to participate in Stratco’s Delivering Excellence development programme. This programme provides opportunities for personal and professional development leading to nationally recognised qualifications that will support your retail career journey with Stratco.

**OUR CULTURE**

We believe in building careers through providing a safe, inclusive, connected, and innovative culture that supports ongoing growth and development. We are committed to providing a safe working environment which ensures our team members ‘**Return Home Safe**’ every day.

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the process, you will be invited for an interview to discuss the role in more detail.

  • Sales and Customer Service

    4 days ago

    Gepps Cross, Australia AP Auto Parts Full time

    We are seeking a motivated **Sales and Customer Service Representative** to join our team at our fast-paced auto parts warehouse in Gepps Cross. This is a crucial role where you'll provide high-level administrative and sales support, ensuring our operations run smoothly and our customers receive excellent service. This is a full-time, permanent position...

  • Product Support Services Representative

    2 weeks ago

    Gepps Cross, South Australia CAVPOWER Full time $73,000 - $150,000 per year

    Adelaide-basedField-based roleParts & Service SalesKey Account ManagementThe EmployerCavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine, and local government customers. Our reputation for excellence and...

  • Product Support Services Representative

    2 weeks ago

    Gepps Cross, Australia Cavpower Full time

    _Adelaide-based_ - _Field-based role_ - _Parts & Service Sales_ - _Key Account Management_ **The Employer** Cavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine, and local government customers. Our...

  • Product Support Internal Sales Representative

    7 days ago

    Gepps Cross, Australia Cavpower Full time

    **Kickstart Your Sales Career with Cavpower - The Road to Key Account Management Starts Here**: - **Drive Sales, Build Relationships, Shape Your Future in Construction with Cavpower** **The Employer** Cavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support...

  • Customer Service Centre

    1 week ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team**: - ** Benefit from ongoing Training and Development to ensure your success** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions....

  • Administration/customer Service Assistant

    1 week ago

    Gepps Cross, Australia Snooze Full time

    **Find your dream job at Snooze!** We inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of the reputation we've built over the last 50 years in business. **The role**: Snooze **Gepps Cross** is seeking an Administration/Customer Service Assistant. The main...

  • Customer Service Centre Officer

    10 hours ago

    Gepps Cross, Australia Stratco Full time

    **Innovator and leader in Australian retailing and manufacturing**: - ** Benefit from ongoing Stratco training and career development**: - ** 30+ hours per week, permanent part-time opportunity** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...

  • Field Service Supervisor

    2 weeks ago

    Gepps Cross, Australia Cavpower Full time

    Cavpower is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine and local government customers. Our reputation for excellence and superior customer service has enabled us to achieve continued sustained growth. - **Customer...

  • Customer Service Centre Officer

    1 week ago

    Gepps Cross, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from ongoing Stratco training & support**: - ** Full Time & Permanent Part Time opportunities available** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing...

  • Customer Service Centre

    2 weeks ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Benefit from ongoing training and support to ensure your success**: - ** Have a sense of purpose in a collaborative team!** **About Stratco** With over 70 years' experience in the industry, **Stratco **is a dynamic, national leader in the manufacture and marketing of building and...