IT Service Desk Analyst X 2

1 week ago

Perth Central Business District, Australia Talent International Full time

**Job Details**:
**Location**

Perth CBD

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH102308_1685327374

**Contact**

Deborah Moreton

**Posted**

8 minutes ago
- **Interviews to take place early next week**:

- ** Major resource company with high paced, vibrant work environment**

**Role**

24/7 Service Desk Analysts required on following roster
- 4 days on/4 days off
- 4 nights on/4 nights off

**6 am to 6pm then next shift 6 pm to 6 am or vice versa**

**Key skills and responsibilities**:

- Minimum 2 years working in a IT Service Desk environment (Desirable)
- Proven track record in providing Customer Service in a busy environment
- Experience in a high-pressure environment
- Experience in the use of IT Service Management toolsets & frameworks
- Ability to provide resolution on first call
- Ability to work as a member of a multi-disciplinary team;
- Strong time management skills and an ability to work to deadlines;
- Proven IT change management, incident and problem management skills
- Excellent written and oral communication skills with strong client focus including the ability to liaise with technical and non-technical staff at all levels

For further enquires please call 0409 005 286

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