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Service Desk Analyst
3 weeks ago
Experienced Service desk Analyst required for organisation based in Sydney CBD
**Your new company**
Hays is working with Sydney CBD based MSP who have a requirement for an experienced Service Desk Analyst that has become available due to business growth.
**Your new role**
In this role you will be the first point of contact for all IT related incidents and requests. This includes:
- Providing helpdesk support to all end users/clients
- Performing Hardware, Software and Network troubleshooting
- Managing user accounts
- Provide excellent customer service
- Stakeholder management
**What you'll need to succeed**
***
Recent and Relevant Experience working in a Service Desk Environment
Demonstrated experience with:
- Active Directory
- User Administration
- Office 365
- Application Support
- Windows Server
Recent and Relevant Experience working in a Service Desk Environment
Demonstrated experience with:
- Active Directory
- User Administration
- Office 365
- Application Support
- Windows Server
- Networking support
Strong communications skills. Should have a valid driver license
**What you'll get in return**
On offer is a permanent role with a growing business and the opportunity to work within a professional and dedicated multi-disciplinary team.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2740695
