Service Desk Analyst

7 days ago

Brisbane Central Business District, Australia HAYS Full time

12-months Federal government contract opportunity for a Service Desk Analyst based in Brisbane CBD

**Your new company**

This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team.

**Your new role**

This department is currently looking for individuals who have a strong passion for IT, no technical exp is required. If you have a background in hospitality, retail, call centre or any other customer facing profession then we encourage you to apply.
- Providing L1 Support including password reset, account setups, printer issues, VPN set up and more

**What you'll need to succeed**

You will possess excellent communication skills, including a confident and helpful phone manner. You will also possess sound prioritisation skills and the ability to work well both independently and with others. You must have worked with a customer service role before.
- Passion for IT
- Excellent written and verbal communication skills
- Previous exp in a customer service role
- Ability to work under pressure
- Ability to learn quickly on the job
- Ability to prioritise
- Australian Citizenship

**What you’ll get in return**

An opportunity to kick-start your technical career with full training and support provided.

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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