Departmental Liaison Officer

What you will doAs our Senior Executive Correspondence Officer, you will: - Be responsible for undertaking reporting functions relating to correspondence, including the delivery of overdue reports to senior management, ad hoc reports in relation to the current status of matters and the overview of regular reporting processes to assist business groups in their work. Effectively manage workflow systems and processes to ensure deadlines areclearly identified and met in a complex and specialised environment. Act as an expert reference point for departmental and ministerial staff to provide authoritative, timely and professional advice on key ministerial and business support processes. Operate with a whole-of-Government focus including liaising with other departments and agencies to deliver coordinated responses to correspondence for the Minister and Director-General. Understand, interpret and implement the Department's ministerial and executive correspondence protocols to assist the Manager, Executive Services Unit in reviewing correspondence and providing timely and professional advice and support services to officers that prepare such correspondence. Assist the Manager, Executive Services Unit in identifying and providing advice to the correspondence network teams across the department in relation to trends and errors in correspondence and monitoring deadlines. Assist the Manager, Executive Services Unit to identify and report on emerging issues being raised by the community in their representations to the Minister or Director-General, and coordinate consistent responses to such correspondence.
What you will bringMandatory requirements
- Nil

You may also have
- Tertiary qualifications in a relevant discipline and/or relevant transferable experience would be desirable.Key competenciesAll employees are expected to role model leadership behaviours. This role requires the leadership competencies of an individual contributor as outlined in the Leadership competencies for Queensland.Vision
- Stimulates ideas and innovation - Shares and seeks creative ideas, suggestions and data to inform the delivery of services.Results
- Builds enduring relationships - Listens attentively and proactively seeks to understand others' needs by asking questions and clarifying. Recognises the broad value and contribution that diversity of viewpoints brings to the team and organisation.Accountability
- Pursues continuous growth - Actively seeks feedback and modifies approach to enhance own effectiveness.Why join the department?The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth, and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.Here are some other reasons why our people choose us: - Have visible impact in your community, and directly contribute to making Queensland a better place to live. Flexible working options that encourage a healthy work-life balance. Salary sacrificing options and competitive superannuation through QSuper. A variety of fantastic leave benefits, supported across the broader Queensland public sector. Access to confidential free counselling for you and your immediate family members through our employee assistance program. We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.
Join us and be a part of our dedicated corporate team helping to support all business areas of our department.
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.