Student Services Officer

2 days ago

Perth, Australia Curtin University of Technology Full time

Permanent Full-Time Position
- Salary G04 $71,664 - $75,313
- Ongoing training & development

**Job Reference**: 1112228

About the Centre of Enabling Pathways

Aspiration, Inclusion and Opportunity - Providing Access to Higher Education

The flagship program for the Centre of Enabling Pathways is the UniReady Enabling Program. The UniReady Program is an open-access pathway that provides an alternate eligibility pathway to university for students who successfully complete the program. Students who come via this pathway do not have entry qualifications and come with a range of educational backgrounds. The program is also delivered via OUA and UniReady in Schools to over 3000 students a year. The course is offered online and internal and is one semester long when studied full-time. It runs over 2 semesters and includes a small summer course. OUA is run over 4 study periods and UniReady in Schools run individual course deliveries as required.

**Your new role**

**A day in this role may involve, but would not be limited to**:

- Refer complex enquiries regarding alternative pathway options for applicants who do not meet automatic admission criteria to the central admissions area.
- Maintain accurate records in the customer relationship management system (CRM) and student management system.
- Provide advice and support to students to manage their own offer, enrolment and class registration using student self-management facilities.

**You will ideally have**:

- Strong commitment to customer service and helping individuals achieve their educational goals.
- A personable and friendly disposition, with demonstrated experience in delivering high quality customer service.
- Great organisational skills and attention to detail.
- Accuracy in data entry, information retrieval and excellent computer skills.
- No reservations about being part of a supportive team which thrives on meeting goals and deadlines.

**Criteria**
- Working With Children Check (or willing to obtain)
- Experience in student-related customer services or similar

**To learn more about this opportunity, please contact Kelly Nowak on 08 9266 2507**

**About us**
We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. Situated on Whadjuk Nyungar Country, our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.

We encourage a progressive and diverse workplace, offering generous superannuation and salary packaging benefits. We are committed to looking after our employees by promoting health and wellbeing, work flexibility, and personal development opportunities.

**Join us**

Please provide a cover letter, and your CV to allow us to assess your suitability for this role.

**Applications close**: 7th of September 11.59am AWEST

As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
- Only in limited situations will visa sponsorship situations be considered._

  • Student Services Officer

    2 days ago

    Perth, Australia Amana Living Full time

    **Job no**: 497221 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Professional Role **About the Role** In this dynamic position, you'll be the first point of contact for prospective students, providing guidance on enrolment processes, course options, and student services. You will play a key role in creating a...

  • Student Services Officer

    1 week ago

    Perth, Australia Engineering Institute of Technology Full time

    Posted: 05/05/2025 - Closing Date: 31/05/2025 - Salary: $70,000.00 - $75,000.00 - Job Type: Permanent - Full Time - Location: Perth - Job Category: Higher Education - Student Services As our Student Services Officer, you’ll be the first point of contact for our diverse student body (both online and on-campus) and play a central role in enhancing their...

  • Student and Academic Services Officer

    4 days ago

    Perth, Australia Navitas Full time

    We are seeking a motivated and detail-oriented **Student and Academic Services Officer** to join our Student and Academic Services team. This role provides essential administrative and student-facing support. You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC. This is an excellent...

  • Student Services Officer

    4 days ago

    Perth, Western Australia Private Advertiser Full time $45,000 - $65,000 per year

    The Student Services Department is the central point of contact for student issues. The staff is responsible for helping students with various queries, carrying out the administration of enrolment and progression of students throughout their studies.Key duties/ responsibilities:Student EnrolmentsEnrolment of new students into the database.Issue student ID...

  • Student and Academic Services Officer

    1 week ago

    Perth, Australia Navitas Full time

    **Student and Academic Services Officer (Student Experience and Engagement)** - Plan, promote and implement student events and activities such as Orientation and Graduation - Create engaging student communications and social media content - Contribute to a high quality ECC student experience - Be the first point of contact for students enrolled at the...

  • Student and Academic Services Officer

    2 weeks ago

    Perth, Western Australia Navitas Full time $60,000 - $80,000 per year

    We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team. This role provides essential administrative and student-facing support. You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.This is an excellent opportunity...

  • Student Enrolment Officer

    2 weeks ago

    Perth, Australia Leading Edge Migration Full time

    **About us** We are an Education & Migration consultancy based in Perth CBD, we are currently seeking a motivated **Student Enrolment Officer **to join our team. The successful applicant must be reliable, well-presented, and have excellent communication & customer service skills. **To be considered for this role you must**: - Have good written...

  • Student Support Officer

    1 week ago

    Perth, Australia Lead College Pty Ltd Full time

    Key Responsibilities Administration activities (including enrolments and management of student records). Ensure administration activities in both student administration and academic area ( the latter in consultation with the Training Manager): - Effectively retain all data accurately and in accordance with approved policies and procedures - Facilitate...

  • Student Records Officer

    6 days ago

    Perth, Australia Kaplan Full time

    **26 days’ annual leave including 1 for your birthday, 13 weeks’ parental leave**: - **One of Australia’s highest-quality and most trusted institutes of higher education**: - **Permanent full-time position located on the Perth campus**: - **Flexible work arrangements, WFH and the Office** **Role** The Student Records Officer is responsible for all...

  • Student Success Officer

    15 hours ago

    Perth, Australia Murdoch University Full time

    Continuous, Full Time (37.5 hours per week)- Classification H0505| $75k - $84K plus 17% employer superannuation contributions- Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase!- Salary Packaging opportunities- Ref: JR103191 About Us Our Student Success Specialist Team is dedicated to delivering expert support...