Student and Academic Services Officer

1 day ago

Perth, Australia Navitas Full time

We are seeking a motivated and detail-oriented **Student and Academic Services Officer** to join our Student and Academic Services team. This role provides essential administrative and student-facing support. You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.

This is an excellent opportunity for someone who thrives in a fast-paced, student-centred environment and is passionate about supporting students.

**Key Responsibilities**

In this role, you will:

- Coordinate **enrolment and re-enrolment processes**, including variations, deferrals, withdrawals, and Confirmation of Enrolments (CoEs).
- Support **student progression and completion processes**, including results processing, appeals, awards, and graduation coordination.
- Assist with **academic operations**, including timetabling, examinations, moderation, and support to academic and student committees.
- Maintain **accurate student records**and support regulatory reporting requirements.
- Support **orientation, graduation, and student experience activities** to enhance engagement and transition to university.
- Assist with **data management, quality assurance, and survey administration**.
- Contribute to the development of **strong relationships** with academic staff, students, and key stakeholders.
- Perform other duties as required to support the smooth operation of student and academic services.

**Qualifications**:
**Essential**:

- Strong organisational skills with the ability to manage multiple tasks, meet deadlines, and balance competing priorities.
- Excellent attention to detail, proofreading, and data accuracy skills.
- Strong interpersonal skills with the ability to relate well to students and colleagues.
- Problem-solving skills with the ability to resolve routine issues independently.
- Demonstrated IT literacy, including working with student information systems, databases, or CRM systems.
- Excellent written and verbal communication skills.
- A strong sense of responsibility and commitment to supporting student success.

**Desirable**:

- A tertiary qualification (degree or equivalent).
- Previous experience in the higher education sector, ideally in a student services or academic administration role.

**Additional Information**:
**Location**: ECU Joondalup Campus, Western Australia.

**Division**: University Partnerships Australasia (Navitas Group).

**Reports to**: Student and Academic Services Manager.

**Work type**: Full-time, ongoing (Monday-Friday).

**What we can offer**
- We offer careers across our global operations.
- We recognise and reward.
- We understand the importance of showing appreciation.
- We understand the importance of showing appreciation.
- We care for you. We offer a range of employee benefits, support to help you be your best to help us all thrive.
- Navitas is where work has meaning. Our impact is far-reaching - we create lasting legacies for students and communities.
- Access to LinkedIn Learning for your development.

**Diversity Equity and Inclusion**

At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff - no matter where they are from or who they are - feel safe, supported, and given opportunities to thrive.

**How to Apply

  • Student and Academic Services Officer

    21 hours ago

    Perth, Western Australia Navitas Full time $60,000 - $80,000 per year

    We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team. This role provides essential administrative and student-facing support. You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.This is an excellent opportunity...

  • Student and Academic Services Officer

    7 days ago

    Perth, Australia Navitas Full time

    **Student and Academic Services Officer (Student Experience and Engagement)** - Plan, promote and implement student events and activities such as Orientation and Graduation - Create engaging student communications and social media content - Contribute to a high quality ECC student experience - Be the first point of contact for students enrolled at the...

  • Student & Academic Services Officer (2 Positions Available)

    2 weeks ago

    Perth, Western Australia Navitas Full time

    Are you passionate about supporting students and ensuring they have an exceptional educational experience?Curtin College is looking for **2 Full Time** Student & Academic Services Officers.As a Student & Academic Services Officer, you will play a vital role in enhancing the lives of students by providing high-quality administrative and services support...

  • Rto Academic Support Officer

    1 day ago

    Perth, Australia Lead College Full time

    Lead College is a CRICOS registered provider and is seeking an experienced Academic Support Officer who will be responsible from student commencement through to completion. This is a continuing full time (Monday to Friday) role. As the Academic Support Officer, you’re will be to deliver proficient and operative academic services in the College. You will...

  • Chief Academic Officer

    2 weeks ago

    Perth, Western Australia beBeeDirector Full time $100,000 - $130,000

    Job Title:">Director of Studies">About the Role:">International Education Opportunities">Develop your Academic Career with a dynamic organization that offers global opportunities.">The Position:">You will oversee the Academic department by leading from the front and implementing course programs as planned. You are accountable for academic management, quality...

  • Student Success Officer

    2 weeks ago

    Perth, Western Australia Kaplan Australia Full time

    **Be part of the journey leading an established pathway college**:- **26 days' holiday including 1 for your birthday**:- **Permanent full-time position based in Perth**:- **Contribute to the success of the expansion of Murdoch College****Role**:We are looking for a Student Success Officer to ensure a smooth integration of different student services areas...

  • Student Support Officer

    5 days ago

    Perth, Australia Lead College Pty Ltd Full time

    Key Responsibilities Administration activities (including enrolments and management of student records). Ensure administration activities in both student administration and academic area ( the latter in consultation with the Training Manager): - Effectively retain all data accurately and in accordance with approved policies and procedures - Facilitate...

  • Chief Academic Officer

    1 week ago

    Perth, Western Australia beBeeAcademic Full time $140,000 - $160,000

    Job OverviewThe Dean of Academics will play a pivotal role in supporting and enhancing both student wellbeing and academic performance across the College. This key position reports directly to the Head of Secondary School, providing strategic oversight of academic administration, compliance, student achievement, and future pathways.Key...

  • Student Services Officer

    5 days ago

    Perth, Australia Engineering Institute of Technology Full time

    Posted: 05/05/2025 - Closing Date: 31/05/2025 - Salary: $70,000.00 - $75,000.00 - Job Type: Permanent - Full Time - Location: Perth - Job Category: Higher Education - Student Services As our Student Services Officer, you’ll be the first point of contact for our diverse student body (both online and on-campus) and play a central role in enhancing their...

  • Chief Academic Compliance Officer

    1 week ago

    Perth, Western Australia beBeeExecutive Full time $132,326 - $138,384

    Appeals Executive OfficerThis is a critical role that requires a motivated individual to join our team.The Appeals Executive Officer oversees student academic and misconduct appeal processes, provides guidance to relevant committees on regulatory compliance, and prepares records of proceedings and determinations. This position also supports the broader...