Key Account Manager

Date Posted:
2024-08-06

Country:
Australia

Location:
LOC7013 : 2-12 Montague Street, South Melbourne VIC 3205, Australia

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

About You
We are looking for a highly motivated, well-organized, and experienced Key Account Manager to develop and grow Otis’ accounts across Victoria.

Based in South Melbourne, you will report to Australasia's Director of Service Sales and Marketing. In this permanent role, you will positively represent Otis to existing prospective national customers, maintain relationships with top decision-makers, and develop new ones based on the company's strategic direction.

What We Offer- Attractive base pay, car allowance, and quarterly Service sales incentive.- Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme.- A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Your Key Responsibilities- Be a positive representation of Otis to the Customers for existing and prospective national customers and maintain relationships with top decision-makers.- Increase share of the segment by securing extended business opportunities with existing customers and by securing new business opportunities.- Deliver and support product service offers per the Company's marketing strategy and continually seek to improve the provision of products/services to the customers.- Monitor contract performance and address negative margin performances- Building a highly engaged workforce through leading by example a culture of accountability, integrity, client awareness, team spirit, ownership, and reliability, and a year-on-year improvement in Employee Engagement scores.- Timely coordination, preparation, and submission of monthly reports as requested by thoroughly collecting, analyzing, and summarising information. Meet the portal compliance performance against contract KPIs.- Further, develop a strong understanding of vertical transportation technology and its relationship to maintenance provision.- Encourage and be a strong influencer of a positive perception of Otis through the delivery of customer excellence.

What you will need to be successful- Have a Bachelor’s or Master’s degree in Business, Sales and Marketing, Engineering, or equivalent.- Experience working within a large, matrixed company environment and proven sales track record for developing and selling large deals.- Sales experience within the Lift, Fire Security, or Engineering industry will be preferred.- Strong verbal and written communication skills.- Have exceptional time management skills and possess strong organizational abilities.- Highly organized and structured, able to deal with multiple tasks and competing priorities.- Excellent attention to detail and results-driven.- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click- here
- .- Become a part of the Otis team and help us #Bui