Key Account Manager

2 weeks ago

Melbourne, Victoria, Australia HANSHOW AUSTRALIA PTY LTD Full time $104,000 - $130,878 per year

About Hanshow

Hanshow is a global leader in electronic shelf label (ESL) and digital retail solutions, serving major retailers worldwide with innovative technology and services. At Hanshow Australia, we are committed to helping retailers enhance operational efficiency, optimize pricing strategies, and deliver superior customer experiences.

Position Overview

The Key Account Manager (KAM) is responsible for managing and growing relationships with Hanshow's key clients in Australia and New Zealand. This role requires a strong mix of sales, business development, and account management skills, with a focus on delivering tailored solutions, achieving sales targets, and ensuring client satisfaction.

Key Responsibilities

  • Client Relationship Management

  • Build and maintain strong, long-term relationships with key accounts, ensuring a deep understanding of client needs and business drivers.

  • Act as the main point of contact for assigned accounts, handling escalations and resolving issues effectively.

  • Sales & Business Development

  • Achieve assigned sales targets and revenue objectives through proactive account planning and business development.

  • Identify new business opportunities within existing accounts and support new client acquisition.
  • Develop proposals, quotations, and negotiate contracts in line with company policies.

  • Account Strategy & Planning

  • Develop and implement strategic account plans aligned with client business goals and Hanshow's growth strategy.

  • Work closely with product, technical, and project teams to deliver tailored solutions.
  • Monitor competitor activities and market trends, providing insights to management.

  • Project Delivery & Support

  • Oversee project execution and solution implementation within key accounts.

  • Ensure smooth delivery, service quality, and after-sales support in collaboration with cross-functional teams.

  • Reporting & Compliance

  • Provide regular sales forecasts, pipeline updates, and account reports to management.

  • Ensure all sales activities comply with company standards, ethical guidelines, and legal requirements.

Qualifications & Experience

  • Bachelor's degree in Business, Marketing, IT, or related field (Master's degree preferred).
  • 5+ years of experience in key account management, B2B sales, or enterprise solution sales, ideally in retail technology, IT solutions, or SaaS platforms.
  • Proven track record of achieving and exceeding sales targets.
  • Strong negotiation, presentation, and communication skills.
  • Experience in managing complex accounts and working with multiple stakeholders.
  • Ability to work independently and collaboratively in a fast-paced, multicultural environment.

Key Competencies

  • Strategic thinking with strong problem-solving ability.
  • Customer-oriented mindset with consultative selling skills.
  • Excellent relationship-building and stakeholder management.
  • High level of business acumen and commercial awareness.
  • Fluent in English; Mandarin proficiency is an advantage.

What We Offer

  • Competitive base salary plus performance-based incentives.
  • Opportunity to work with global retail leaders and cutting-edge technologies.
  • Professional growth in a dynamic, international environment.
  • Collaborative team culture with strong support from global and regional teams.

  • Key Account Manager

    4 days ago

    Melbourne, Victoria, Australia 1St Executive Pty Ltd Full time

    **Key Account Manager - FMCG**- **Package - circa $120K plus super and Company Vehicle**:- **Looking after one of the largest retailers in Australia**:- **Autonomous role with great support****The Company**Our client is a market leader in this FMCG segment, delivering innovative fresh bakery products to the retail, food service, grocery and convenience...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia Dsv Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 79961Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages. Overview Your Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages.OverviewYour Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages.OverviewYour Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    7 days ago

    Melbourne, Victoria, Australia PUMA Group Full time

    OverviewKey Account Manager - Sydney or Melbourne. Join to apply for the Key Account Manager - Sydney or Melbourne role at PUMA Group.Get AI-powered advice on this job and more exclusive features.SPEED & SPIRIT are the values that guide our candidates: BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to...

  • Key Account Manager

    7 days ago

    Melbourne, Victoria, Australia PUMA Group Full time

    OverviewKey Account Manager - Sydney or Melbourne. Join to apply for the Key Account Manager - Sydney or Melbourne role at PUMA Group.Get AI-powered advice on this job and more exclusive features.SPEED & SPIRIT are the values that guide our candidates: BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to...

  • Key Accounts Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeAccountability Full time $90,000 - $120,000

    Job Title: Key Accounts ManagerWe are seeking a highly motivated and experienced Key Accounts Manager to join our team. As a Key Accounts Manager, you will be responsible for driving business growth and maximising value across VIC.Key Responsibilities:Grow the Market: Develop and execute strategies to drive new business opportunities across VIC, targeting...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time $80,000 - $120,000 per year

    Your ImpactThe purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and profitabilityKey AccountabilitiesDevelop the account plan incorporating range...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeAccount Full time $80,000 - $120,000

    Business Development OpportunityWe are seeking a skilled and experienced professional to assume responsibility for managing our client's key accounts in Australia. This role offers the chance to grow within an international company in a dynamic and hands-on environment.About the RoleSupport the National key account manager in all aspects of account...