Account Manager

3 days ago


Perth, Australia Optus Full time

**Account Manager**:
**Date**:4 Nov 2025

**Location**: Perth, Australia

**Company**:Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Are you a strategic sales professional with a passion for composing strong client relationships and driving business growth? Join Optus Enterprise & Business team as an Account Manager and help build the future of connectivity and digital transformation.

** What You’ll Do**
- Drive New Business: Maintain high sales activity levels to build a strong pipeline and secure new business opportunities.
- Territory Management: Develop a deep understanding of your territory and customer base, identifying key opportunities and challenges.
- Customer Engagement: Cultivate and uphold positive connections with senior executives across Government and Enterprise sectors.
- Solution Selling: Represent Optus’ full suite of ICT products and services, delivering tailored solutions that meet customer needs.
- Cross-Functional Collaboration: Work closely with internal teams to ensure seamless implementation and service delivery.
- Account Strategy: Develop and implement strategic account plans to enhance customer share of wallet and happiness.
- Reporting & Systems: Maintain accurate records in Optus systems (e.g., SMART) and provide timely reporting to leadership.

** What You’ll Bring**
- Proven experience in B2B sales or account management, ideally within the ICT or telecommunications sector.
- Proficient familiarity with the landscape of Government and Enterprise.
- Excellent communication, negotiation, and collaborator engagement skills.
- Analytical thinking with the ability to balance various tasks and produce results.
- Proficient in CRM and reporting systems, with a data-driven approach.

** What’s in it for you**
- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
- Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
- Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
- We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
- Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.



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