Collections Officer

7 days ago

Melbourne, Australia Sharp & Carter Full time

Permanent role
- Role based in the CBD - 3 days in the office and 2 days from home
- $65,000 salary package + bonus (up to 20k per year)

**Position Description**

With team fit and culture a priority, the business is seeking a dynamic and motivated Collections Officer to join their team on permanent basis.

Reporting to the Credit Manager and working within a medium sized team, you will be responsible for:

- High volume collection calls to a consumer customer base
- Following up on outstanding debt
- Providing high level of customer support
- Handling telephone account queries - internal/external
- Setting up new accounts and analyisng risk
- General hoc duties assigned by your Manager
- Previous experience within Collections or Customer Service
- Experience in making high volume collection calls
- Demonstrated excellent verbal and written communication skills
- Ability to multi-task
- Ability to prioritise own work, and have excellent time management skills

**Additional benefit**
- Close to public transport
- Mentorship & career development
- Fun and dynamic work environment

**Organisational Profile**

Our client is a leading business in the utilities industry. They are extremely customer focused and committed to providing the best services to all their clients. With a dynamic and respected leadership team, the group has an ambitious growth plan that will see it further cement its position and significantly expand its Australian presence.

**How to Apply

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