Information Governance Officer

Exciting Information Governance opportunity focused on broadcast media
- Influence and manage a Microfocus Content Manager 9.4 solution
- Full time position with a flexible work model, including work from home

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.
**About Us**
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.
SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.
**The Department**
The purpose of the Legal Division is to provide proactive, enabling advice and first-rate service and support to contribute to SBS achieving its goals
**The Role**
The purpose of this role is to administer, maintain, and develop the SBS corporate records and information management solution, along with making key contributions towards the planning, coordination, development, and implementation of an information governance framework based on Australian Government requirements.
Reporting into the Head of Business Information Governance within our Business Information and Records Management (BIRM) team, this role is responsible for:

- Advanced technical administration, maintenance, and development of the MFCM solution to ensure it supports business operations and maintains compliance with key information governance related legislation, standards, and internal/external policies
- Leading technical upgrades and periodic maintenance processes and activities for MFCM front and back-end systems, including business continuity and disaster recovery planning and testing
- Researching, maintaining, supporting, and developing the use of native and 3rd party provided MFCM features and functionality
- Guiding internal business teams in the compliant use of office productivity suites and tools, with an emphasis on Microsoft 0365/SharePoint Online, to improve and streamline compliance in-support of operational requirements.
- Supporting the SBS Head of Business Information Governance with development and implementation of the SBS information governance framework
- Providing technical and administrative guidance, support and mentoring to records officers to assist with internal capability, knowledge, and skills development
- Assisting with the management and resolution of internal/external support requests for technical and administrative matters that are received by the BIRM team

**About you**
- Passionate and experienced records and information management practitioner with strong administrative, technical, and analytical skills who is keen to influence the direction and development of an emerging information governance framework and supporting technologies.
- Extensive prior experience and an advanced technical knowledge of administering and maintaining front and backend MFCM-based solutions is a key strength, as is a broad knowledge of Australian Government information governance requirements and supporting IT industry practices and technologies.
- Strong written and verbal communication skills and are a capable and engaging presenter who is proactive and enthusiastic about supporting employees at all levels of seniority and capability.
- Committed to sharing your technical and administrative expertise, either as part of consultative and advisory processes, or when conducting general and bespoke staff training initiatives.
- Enjoy working closely with others in your team and those external to it, and have an excellent ability to prioritise and coordinate shared responsibilities.

Feel like you meet most, but perhaps not all, the criteria listed? Then send through your details; whilst we have specific requirements in mind, we can look at how we may be able to bridge any gaps.
**Some of the reasons to consider working with us**
- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce SBS is ranked in the top 25% of all media companies for employee engagement
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments
- We also love to promote from