Information Specialist

Support information management practices in a diverse media organisation
- Provide end-user support for Micro Focus Content Manager (MFCM/HPRM/TRIM)
- Flexible work model

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.
**About Us**
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.
SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.
**The Department**:

- The purpose of the Legal Division - Business Information and Records Management (BIRM) team is to provide proactive, enabling advice and first-rate service and support to contribute to SBS achieving its goals_
**The Role**
Reporting to the Head of Business Information Governance, this role will see you:

- Manage, resolve or escalate technical and administrative support requests that relate to MFCM and/or records and information management enquiries
- Maintain, develop, and deliver self-paced and instructor-led training and resources to support staff use of MFCM. Includes delivery of training in face to face and virtual classroom environments.
- Support and guide internal business use of office productivity suites and IT business systems to streamline compliance with records and information management requirements (e.g Microsoft 365/SharePoint Online)
- Provide responsive and accurate advice on record keeping to internal stakeholders
- Collaborating with fellow staff within the BIRM team to support SBS records and information management practices

**About you**
- Passion and understanding of SBS values, purpose, and Charter
- Working knowledge and experience with records management tools, with exposure to Micro Focus Content Manager (including TRIM/HPRM/HPCM) highly desirable.
- Working knowledge of Microsoft Office tools, including SharePoint Online.
- Working knowledge of applicable records and information management legislation, policy and standards (e.g. standards endorsed by National Archives of Australia; Building Trust in the Public Record Policy, Archives Act 1983).
- Experience developing and delivering general and bespoke end-user training
- Excellent communication skills (verbal and written) and presentation skills

Feel like you meet most, but perhaps not all, the criteria listed? Then send through your details; whilst we have specific requirements in mind, we can look at how we may be able to bridge any gaps.
**Some of the reasons to consider working with us**
- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce SBS is ranked in the top 25% of all media companies for employee engagement
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments
- We also love to promote from within We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS
**Reasonable adjustments**
To find out more about reasonable adjustments with SBS, please view our video here.