
Service Administrator
1 week ago
The Alto Group is a family owned and operated organisation with over 400 employees, which has been serving the motoring needs of the local community for over 60 years.
Alto Volkswagen North Shore has just been awarded with the premium dealer of the year award.
We are looking for an Service Office Administrator to join our service team at Alto North Shore Volkswagen and Cupra.
The Service Office Administrator plays a very key role as the first point of contact in our service department. Greeting customers within the service centre.
We are looking for someone that delivers service with a smile, who is friendly and polite.
You will also need to be a team player for the cohesion of the team. You will also need to self-manage and at times work autonomously.
We will train the right person with the right attributes.
Some of the specific duties and daily tasks include;
- Answering customer phones enquiries
- Schedule customer bookings into the operating system. Transferring all the verbal customer information onto the customer appointment system
- Following up customer part orders and scheduling an appointment with the customer
- Checking vehicle data against the manufacturers system for accuracy and any related updated information
- Organising customer quotes for service and repairs
- Updating and maintain customer contact information to a high standard
- Perform other specific administration tasks as directed by management
Your responsibilities include;
- Maintain a high standard of grooming and appearance. (uniform supplied)
- Conduct all business with sincerity, honesty and genuine concern for the customer.
- Promptly meet & greet service customers in a friendly & courteous manner
- Listen to customer’s reason(s) for bringing their vehicle to the service department
- Correctly communicate the service/repair required to satisfy the customer’s needs
- Personally refer to the team leader or departmental manager, customers with complaints that cannot be satisfied
- Ensure common courtesy is shown to all customers and fellow employees
The environment is supportive, friendly and professional. There is a pathway opportunity for future opportunities.
Please forward your resume to Ian Fisk for further consideration.
-
Administration Customer Service
6 days ago
Artarmon, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our brand new Artarmon Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...
-
Salesforce Administrator
2 weeks ago
Artarmon, Australia Tomra Full timeCompany Description At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our...
-
Administration Assistant
2 weeks ago
Artarmon, New South Wales, Australia SC Medical Full time $45,000 - $60,000 per yearAbout SC MedicalSC Medical, an innovative third-party biomedical service provider, invites you to bring your expertise to our dedicated team. We specialise in consulting, medical equipment repairs, medical gases, commissioning services, and on-site biomedical engineering, supporting healthcare facilities across Australia.The RoleJoin SC Medical as an...
-
Accounts Administrator
15 hours ago
Artarmon, New South Wales, Australia INTREC Full time $60,000 - $80,000 per yearBuild Your Career with INTRECAt INTREC, we know thatOur Difference is Our People. For over 29 years, we've been safely and sustainably delivering interior fitout, refurbishment, and construction projects across Australia's Eastern Seaboard. Our work spans key sectors including Education, Health, Government, Aged Care, Retail, Hospitality, Transport, Services...
-
Customer Service
4 days ago
Artarmon, New South Wales, Australia Kitchen Kapers AU Full time $45,000 - $60,000 per yearKitchen Kapers is a leading Hospitality & Kitchenware Distributor servicing restaurants, hotels, hospitals, caterers, and clubs throughout NSW for over 45 years. We are passionate about what we do and have cultivated a dedicated team, proud of our range and quality of products.We are looking for amature, reliable, and organised individual to join our team...
-
Artarmon, Australia Covesmore Solutions Full time**About Us**: Covesmore Solutions is a leading provider of premium furniture solutions, dedicated to delivering exceptional products and services to our clients. We pride ourselves on our commitment to quality, innovation, and customer satisfaction. **Position Overview**: We are seeking a dynamic and versatile individual to join our team as a Furniture...
-
Customer Service Expert
2 weeks ago
Artarmon, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...
-
Customer Service Expert
6 days ago
Artarmon, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $31.50ph +...
-
Panel Shop Customer Service Advisor
1 week ago
Artarmon, Australia Alto Group Full time**The Opportunity**: This is an exciting and rewarding opportunity for a customer-focused Receptionist /Administration coordinator to join our Audi VW and JLR approved Body repair shop. **Qualifications & experience** - 2 years previous experience in a similar role/industry (Dealer Service Advisors considered.) - Intermediate to advanced Microsoft Office...
-
Customer Service Representative
2 days ago
Artarmon, Australia NEXTDC Full timeCompany Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...