Head of Product Operations/enablement

2 weeks ago

Brisbane, Australia Squiz Full time

**Are you passionate about turning powerful technology into customer success stories?**

We're seeking an exceptional Head of Product Operations & Enablement to orchestrate the adoption and optimization of our Digital Experience Platform (DXP).

Join us in revolutionising how businesses leverage our DXP to achieve their digital transformation goals. If you're ready to lead the charge in product enablement and drive meaningful impact at scale, we want to hear from you.

**Key Responsibilities**
- Architect and execute a comprehensive product enablement strategy that drives feature adoption at scale
- Design immersive learning experiences and self-service resources that accelerate customer success
- Transform data into insights, tracking key metrics to optimise adoption strategies and demonstrate business impact
- Orchestrate seamless product launches, ensuring all stakeholders are equipped for success
- Build and nurture an engaged user community that accelerates adoption through peer learning
- Pioneer process improvements and automation initiatives that enhance operational efficiency
- Shape the customer onboarding journey to deliver rapid time-to-value

**Experience**
- Proven track record driving feature adoption for SaaS products at scale
- Strong analytical mindset with experience using data to optimise enablement programs
- History of successfully leading cross-functional initiatives without direct authority
- Experience designing and implementing scalable enablement frameworks
- Track record of linking enablement activities to revenue outcomes
- Expertise in implementing automation and process optimization
- Strategic thinker with exceptional business acumen
- Outstanding stakeholder management and communication skills
- Results-oriented mindset with a passion for customer success
- Ability to balance strategic vision with tactical execution
- Innovation-driven approach to solving complex challenges

**Who we are**:
Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

**_Come as you are_** - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

**We are a 2024 Circle Back Initiative Global Employer - we commit to respond to every applicant**

**Recruitment Agencies**:We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

  • Head of Product

    2 weeks ago

    Brisbane, Australia Blackroc Full time

    Devise and realise the product strategy and vision - Implement and drive product operations & discovery-led practises - Fully empowered role, create and drive your own strategy **About the Company**: This scaling product company creates market-leading workforce management software, that is solving problems within the mining sector. In collaboration with...

  • Salesforce Regional Enablement Lead

    2 weeks ago

    Brisbane, Australia Product and Technology Full time

    **Job no**: 521976PH - CT **Brand**: Product and Technology **Work type**: Full time **Location**: Queensland **Categories**: Information & Technology **Hello, Hej, 你好, Salut!** At** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to...

  • Business Enablement Manager

    7 days ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** An exciting opportunity to join BOQ Group (which includes Bank of Queensland, Virgin Money Australia and ME Bank) as a Manager, Business Enablement has arrived! By joining the digital bank of the future, you will be able to make a difference with curiosity and optimism by imbedding changes and enhancing processes across risk programmes,...

  • Head of Global Sales Enablement

    1 week ago

    Brisbane, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

  • Head of Dredging Operations

    2 weeks ago

    Brisbane, Australia Port of Brisbane Full time

    Port of Brisbane Closing date: 26/09/2024 - **Opportunity to bring your marine dredging expertise to a newly created leadership role**: - **Oversee an annual internal and external dredging program in a job where no two days are the same**: - **Competitive remuneration package, leadership development, free gym & wellbeing programs** **Ready for the best...

  • Head Of Product Risk

    1 day ago

    Brisbane, Queensland, Australia Buscojobs Full time

    The Product division is responsible for key activities such as product design, pricing, and underwriting of Auto & General's insurance products.The Head of Product Risk & Governance is a vital leadership role tasked with establishing and maturing the division's risk management framework.Acting as the risk enabler for the 'first line of defence', this role...

  • Head Of Product

    3 weeks ago

    Brisbane, Queensland, Australia Askable Full time

    Head of Product What is Askable Askable is revolutionising the UX industry by helping designers find and manage participants for UX testing at the click of a button.The Askable platform automates the most painful and time consuming parts of doing user testing such as sourcing the right people, selecting and managing quotas, sending reminders and handling...

  • Head of Product

    2 weeks ago

    Brisbane, Australia Allianz Partners Full time

    **Role purpose**: The position will play a key role managing the profitable performance of Allianz Partners, providing a strong framework of Product Management across the Travel line of business, and driving the Group principle of ‘Total Simplicity’. The role will also ensure adherence to the Product Governance Framework for all products and that all...

  • Head Of Product Risk

    7 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    The Product division is responsible for key activities such as product design, pricing, and underwriting of Auto & General's insurance products.The Head of Product Risk & Governance is a vital leadership role tasked with establishing and maturing the division's risk management framework.Acting as the risk enabler for the 'first line of defence', this role...

  • Head Of Product

    3 weeks ago

    Brisbane, Queensland, Australia MyState Bank Full time

    Do you love shaping customer lead product propositions, optimising portfolios, and driving growth across lending, deposits, and payments? If turning bold ideas into seamless customer journeys excites you, this is your role.About The Role As Head of Product, you'll lead a high-performing team to deliver growth, innovation, compliance, and exceptional customer...