Head of Product

7 days ago

Brisbane, Australia MyState Limited Full time

**Work options**: Hybrid

This role can be based in Hobart, Brisbane, or Bundaberg
- Lead end-to-end strategy across lending, deposits, and payments
- Drive product innovation in a growing national banking group
- Enjoy discount perks through our Rewards program

Do you love shaping customer lead product propositions, optimising portfolios, and driving growth across lending, deposits, and payments? If turning bold ideas into seamless customer journeys excites you, this is your role.

**About the Role**:
As Head of Product**,**you’ll lead a high-performing team to deliver growth, innovation, compliance, and exceptional customer experiences across our core retail banking products. You’ll work cross-functionally to shape the future of our customer proposition, drive customer and commercial outcomes, and ensure strong product governance.

This hybrid role can be based in Brisbane, Bundaberg or Hobart, with occasional travel.

**Key responsibilities include**:

- Lead the development and execution of the product roadmap in line with customer needs and strategic goals
- Own pricing strategy and portfolio optimisation to balance growth, margin, and risk
- Partner with marketing, digital, and distribution teams to boost acquisition, engagement, and retention
- Champion digital product innovation and continuous improvement
- Ensure compliance with regulatory obligations, including DDO and product risk controls
- Foster a culture of agility, collaboration, and high performance

**What You’ll Bring**:

- 7+ years’ experience in end-to-end product and payments management
- 5+ years’ experience in digital banking, strategy, and/or open banking
- Proven track record of driving product growth, profitability, and customer impact
- Expertise in product lifecycle management, customer experience, and data-driven decision-making
- Strong leadership, stakeholder engagement, and team development capabilities
- Advanced commercial and strategic acumen
- Degree in Business, Marketing, or a related field (postgraduate qualification preferred)

**You’ll Thrive Here If You**:

- Challenge the status quo and pursue bold innovation
- Lead with clarity, purpose, and accountability
- Think like a customer and create value at every touchpoint
- Use data and insight to guide decisions
- Collaborate with pace, purpose, and a growth mindset

**Why Join MyState Group?**:
We’re at a pivotal moment. The merger of MyState and Auswide Bank brings together two customer-focused, values-led institutions to form a stronger, more innovative national banking group. As Head of Product, you’ll play a key role in shaping our next chapter, redefining products, platforms, and experiences that matter.

You’ll be supported by progressive leadership, a culture of integrity and impact, and a team that’s committed to making a difference for our customers and communities.

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