Member Relationship Officer

1 week ago

Newcastle, Australia G&C Mutual Bank Full time

Retail Banking
- Small team environment
- Busy and varied role

**Your Organisation**

Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.

Our Bank is member focussed, and values driven. As one of Australia’s leading mutually owned banks with over 60,000 members and assets in excess of $3.6 billion, we have the capacity and capability to continue to invest in new products and services for the benefit of our members and the industries and communities in which we operate.

**Your Opportunity**

Our Newcastle Service Centre currently has an excellent career opportunity for a full time Member Relationship Officer. The position will see you assisting our walk-in customers and those who interact with us through our Contact Centre via phone and online channels.

You'll be joining a small team who are focussed on providing our members with a consistently professional and friendly service experience. The key aspects of your new role include:

- Delivering efficient and professional service to our members through Service Centre and Contact Centre channels
- Assisting with enquiries and providing information relating to all product and service offerings including deposit accounts, home loans, credit cards, general insurance, personal loans and wealth management
- Creating opportunities to provide a total solution for our members’ financial needs
- Efficiently processing member transactions
- Associated administrative tasks including maintaining accurate and timely records in various systems

**Your Profile**

You are a collaborative service professional who is:

- a consistent advocate of our brand
- results oriented with the capacity to identify and convert new business opportunities
- well-organised and able to prioritise effectively
- proactive and able to work well independently when required
- able to communicate confidently with a broad customer group (face-to-face and over the phone)
- Tier II Accredited (desirable)

We’ve built a values-based team and nurture a culture where our members are at the forefront of what we do. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

You must be a permanent resident or Australian citizen to be considered for this position.

To express your interest in this position, please click on the appropriate link below.

  • Member Relationship Officer

    2 weeks ago

    Newcastle, Australia G&C Mutual Bank Full time

    Full-time, permanent position - Customer-centric Financial Services org **Your Organisation** Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer...

  • Member Services Officers

    5 days ago

    Newcastle, New South Wales, Australia Belgravia Health and Leisure Group Pty Ltd Full time

    NSW, Genesis Fitness Clubs - Thornton 2322Great career paths and development with an entrepreneurial organisationOpportunity to make a real differenceto our communityFree gym membershipPotential to earn commission for your resultsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Supplier Relationship Executive

    5 days ago

    Newcastle, Australia Nigel Wright Group Full time

    The Company Nigel Wright are working with a professional service business offering procurement solutions, they have ambitious growth plans and are recruiting for two Supplier Relationship Executives to add to their already successful team. Role and Responsibilities - Engage with our supplier base to ensure they understand what we do and how they can get...

  • Relationship Development Specialist

    22 hours ago

    Newcastle, New South Wales, Australia beBeeCareer Full time $120,000 - $150,000

    Job Title: Relationship Development SpecialistThe role offers exposure to customers with national presence and unique needs across various industries, providing opportunities for career growth within commercial banking and across the organization.Key responsibilities include managing and growing relationships with owners and decision-makers of commercial...

  • Customer Relationship Specialist

    19 hours ago

    Newcastle, New South Wales, Australia beBeeService Full time $70,000 - $87,000

    Job DescriptionWe are seeking a Service Delivery Officer to assist clients with their taxation, superannuation, and registration obligations.Key Responsibilities:Assist clients through various channels including phone, web chat, email, paper and online portals.Provide tailored advice aligned with current legislation, policy and procedures.Engage in...

  • Office Supervisor Gosford

    1 week ago

    Newcastle, Australia HAYS Full time

    Offices in Gosford and Tuggerah | NFP | Exciting Opportunity Role Title: Office Supervisor **Salary**: $80,000 - $85,000 plus Super Mon - Fri, 9 - 5 Location: Gosford and Tuggerah **Your new company** Hays has partnered with a not-for-profit provider of counselling and relationship services specialising in family support. Based mainly in their Gosford...

  • Office Administrator

    1 week ago

    Newcastle, Australia Housing Industry Association (HIA) Full time

    **Friendly, supportive team**: - ** Mayfield West location**: - ** Permanent, part-time role (0.6 FTE)**: - ** National organisation** **The organisation** The Housing Industry Association is Australia's peak private sector building industry body, representing builders, trade contractors, manufacturers, suppliers and related industry participants. As a...

  • Senior Client Relationship Manager

    22 hours ago

    Newcastle, New South Wales, Australia beBeeStrategic Full time $110,000 - $140,000

    Job OverviewWe're searching for an exceptional Client Relationship Manager to join our team. You'll be the strategic partner and trusted advisor for some of our most important clients, driving successful delivery across brand, creative, digital, and integrated campaigns.Your Key ResponsibilitiesLead key client accounts, delivering exceptional results in a...

  • Front Office Hotel Team Member

    6 hours ago

    Newcastle-Maitland, Australia beBeeCustomer Full time $45,000 - $65,000

    Hotel Front Office Team MemberWe are seeking a dynamic and organised individual to join our front office team.This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same.You will be responsible for providing exceptional customer service to our guests, ensuring that their stay with us is nothing short of amazing.Key...

  • Receptionist/stationery Officer

    1 week ago

    Newcastle, Australia Housing Industry Association (HIA) Full time

    **Leading National Industry Association**: - **Professional, supportive team environment**: - **Full-time role**: - **Office located in Mayfield West** **The organisation** The Housing Industry Association is Australia's peak private sector building industry body, representing builders, trade contractors, manufacturers, suppliers and related industry...