Executive Manager

2 weeks ago

Parramatta, Australia Just Better Care Full time

**Executive Manager - Service Management and Disability Services**
- Are you passionate about making a meaningful impact in your local community?
- Do you thrive on building high-performing teams that make a difference in people’s lives?

Just Better Care Ryde, Parramatta, and Bankstown is seeking an Executive Manager, Service Management and Disability Services to lead our dedicated team in delivering high-quality, person-centred care. This senior leadership role offers the opportunity to enhance operational efficiency, optimise service delivery, and drive sustainable growth. If you are values-driven, committed to empowering people, and passionate about leading a team that truly makes a difference, we’d love to hear from you

**About Us**

Just Better Care provides in-home aged care and disability support services across Australia, helping people live independently and stay connected to their communities. For over 15 years, we have supported older people and people with disability to live life on their terms in the comfort of their own homes.

**About the Role**

As a key leader, you will drive meaningful change, service excellence, and business growth across our Home Care and Disability Services. In this role, you will focus on optimising rostering and service delivery, ensuring client needs are met efficiently while maintaining operational effectiveness. You will lead business improvement initiatives, identifying opportunities to enhance processes, service quality, and team capability.

Managing client incidents and complaints will be a key part of the role, ensuring issues are handled professionally and in line with compliance requirements. You will also drive NDIS service growth, developing strategies for expansion and building strong relationships with key stakeholders.

Ensuring compliance with NDIS regulations and maintaining high-quality standards will be essential, including overseeing audits and implementing best practices. You will work to enhance technology and systems, improving service efficiency and delivery. Additionally, you will support financial performance and budget management, identifying opportunities for sustainable growth and cost-effective service strategies.

**What You Will Bring**

We’re looking for a **values-driven leader** with:

- Proven leadership experience in Home Care or Disability Services.
- NDIS expertise, including compliance, funding models, and quality standards.
- Strong strategic and business acumen, with the ability to drive growth and innovation.
- Financial management skills to ensure service sustainability and efficiency.
- A client-centred approach, with a commitment to delivering high-quality care.
- Experience in systems and technology to enhance service delivery.
- Excellent communication and stakeholder engagement skills.

**Qualifications & Experience**
- Qualifications in Health Management, Disability Services or Business Administration.
- Minimum five years of senior management experience, leading multidisciplinary teams, in a growth focused Home Care or Disability Service.
- Strong understanding of NDIS compliance and governance.

**Why Join Us?**

This is an exciting opportunity to **lead a dedicated team, drive innovation, and make a real impact** in the lives of our clients. If you’re ready to take the next step in your career, we’d love to hear from you

**Next Steps**

If you’re excited about this opportunity and want to **join our growing team**, click “Apply” today

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