Coordinator Continuous Improvement

**_Lead a direct team & mentor a program of champions. _**:

- **_Build on a successful program of work to elevate your vision of CI _**:

- **_Be the change -make a direct, instantaneous positive impact to council and our municipality _**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

**The role**:
As the Continuous Improvement Senior Lead, you will be the driving force behind our evolution. An architect of change, you will continue to steer our initiatives towards unprecedented success through your direct leadership. Responsible for three direct reports and mentorship of a highly successful CI Champions program you will orchestrate council’s program of work and an extensive portfolio of projects and ensure that each project aligns seamlessly with our vision.

You will also take charge of our benefit reporting framework a critical tool shaping our decisions. Your keen analysis of benefits utilisation will provide insights and guidance towards data-driven choices that elevate us towards transformation. Benefits realisation will be more than financial, demonstrated through improved employee experiences as well as process and tech enablement.

The success of your team’s performance will cultivate a work culture marked by productivity and satisfaction. This opportunity takes up the mantle of a thriving team and comes at a time of enterprise scale transformation. Supporting a unique diversity in the people and services involved; join us in making the valuable difference in the lives of our people.

**About you**:
Bringing a robust background in continuous improvement, you have navigated the complexities of CI program management and project delivery in diverse settings. Your track record speaks volumes, showcasing your adeptness in effective communication, negotiation, and collaboration with stakeholders across the board. Your ability to influence and lead others through transformative change, benefits not just community but the entire organisational ecosystem.

Communication isn't just a skill for you; it's a superpower. You're not just a leader; you're a motivator. You comprehend the delicate balance between speaking and listening and your forte lies in guiding decisions through data-driven insights, even in the face of intricate leadership and political landscapes.

What truly distinguishes you is your ability to get things done and directly shape results through you’re your leadership and your hands on manner. Your expertise can make a tangible impact making a lasting imprint on our journey of continuous improvement.

**In return, we will offer**:
**The ability to make a difference - **Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions **- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering **- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition - **extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Andrea Ghastine on 9262 6392. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 8 September 2024.

**Come and join the transformation
- Download the Position Description: _

Coordinator Continuous Improvement
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are c