Receptionist

5 days ago

Wollongong, Australia PsyCA Full time

We are seeking a friendly, professional, and organised receptionist to support the daily operations of a small, one-person psychology clinic. As the first point of contact for clients, the receptionist plays a key role in creating a welcoming and confidential environment.

**Key Responsibilities**:

- Greet clients in a warm and professional manner
- Schedule and book in appointments
- Process intake forms and collect client information
- Handle billing, payments, and medicare rebate processing
- Keep the waiting area clean and organized
- Perform basic administrative tasks such as filing, scanning, and data entry, while strictly maintaining client privacy

**Qualifications**:

- Previous administrative or reception experience required; experience in a psychology or mental health clinic is a plus
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Comfort with technology and appointment scheduling software - plus if you're familar with Zanda (~PowerDiary)

This is a small, quiet practice where you will be the sole receptionist on duty. The role is well-suited to someone who is comfortable working independently and appreciates a calm, slower-paced environment. This might suit a mature-aged, semi-retired individual and/or a university student studying psychology.

We are seeking a receptionist to work two days per week—Mondays and Thursdays, from 8:30 AM to 5:30 PM—at our clinic located on Burelli Street in Wollongong.

**Job Types**: Part-time, Casual

Pay: $25.00 - $35.00 per hour

Expected hours: 16 per week

Application Question(s):

- Are you available to work on Monday and Thursday, between 8:30am - 5:30pm?
- Do you have experience in a previous administration and/or receptionist role?

Work Authorisation:

- Australia (required)

Work Location: In person

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