
Ndis Support Coordinator
2 weeks ago
The role of the Support Coordinator is to support National Disability Insurance Scheme (NDIS) Participants to achieve their NDIS Plan goals, by coordinating:
- Informal supports e.g. connecting with family, friends and other community groups or networks;
- Mainstream supports e.g. working with other sectors that have a responsibility to support NDIS participants e.g. Health (hospitals); education (school, TAFE); housing; and justice; and
- Funded supports e.g. the funding for services outlined in a person’s NDIS Plan, liaising with service providers who can deliver these supports.
The role is performed in a competitive market environment where customer satisfaction with service quality and outcomes is essential for customer retention and attraction, and business sustainability.
**Main Duties/Responsibilities**
- Assists NDIS Participants to identify and plan strategies to achieve their personal goals within a person-centred framework.
- Works equitably with Participants with respect to each individual’s right to dignity, privacy, independence and respect.
- Support clients to be implement their NDIS plan to maximise the value for money they receive from their supports.
- Exercise client’s choice, control assist and coach participants on how to utilize the NDIS participant portal to make the service bookings and changes.
- Develop trusting, positive and professional relationships with Participants and service providers.
- Provides information to Participants and advocates when necessary to facilitate access to community services and facilities.
- Supports Participants in facilitating their independence by enabling empowerment and choice, and the promotion of personal resilience and social inclusion.
- Liaises with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers
- Operates within relevant legislation, and NDIA policies and guidelines
- Carries out administrative tasks, including entering accurate case notes in a timely manner and maintaining files and statistics as directed.
- Completes regular progress reports within required timeframes.
**Requirements**:
- A minimum of 1 year of experience as an NDIS Support Coordinator
- Strong understanding of the NDIS framework, including funding, service delivery, and reporting requirements
- Proven track record of successfully building and maintaining professional relationships
- Excellent communication, networking, and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Willingness to travel within the region as required
- Ability to obtain a NDIS Worker Screening Check clearance prior to your commencement
- Current valid Australian driver’s licence
- A tertiary qualification in a relevant discipline appropriate to disability, allied health, social science or welfare practice
Applications must include a Cover Letter and a copy of your resume.
**Job Type**: Casual
**Salary**: $35.00 - $40.00 per hour
Expected hours: No less than 23 per week
**Experience**:
- Support Coordination: 1 year (required)
Willingness to travel:
- 50% (preferred)
Work Location: In person
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