Account Receivable Officer

1 week ago

Ingleburn, Australia Supagas Pty Ltd Full time

Professional Team - Systemised processes - Large Stable Business **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market. **About the Role** We are currently seeking an enthusiastic, confident, and vibrant **Account Receivable Officer** to join our head office in **Ingleburn** on a fulltime basis If you possess experience in administration, have accurate data entry, debt collection and strong reconciliation skills, accompanied with excellent time management then this may be an exciting opportunity for you. **Duties & Responsibilities**: - Day-to-day Credit Control & Debt Collection activities - Drive proactive outbound Customer collection calls/activity (verbal, non-verbal) utilizing collection procedures and policy guidelines to achieve cash flow and KPI targets - Manage reduction of debt and bad debt provision by closely working with the customer, branches, and other internal/external stakeholders - Ensure compliance with relevant legislation including privacy laws, accounting standards, ACCC guidelines and company policy - Understanding of PPSA leveraging its use with aged debt collections - Experience in working with large ERP systems - **Managing end-to-end debt collection functions which includes but not limited to**: - Handling queries of a complex nature - Account/Invoice reconciliation - Dispute resolution - Incoming phone calls where customer wants to make a payment - Complete and submit DCA & Bad debt write off forms - Placing account on Stop supply where applicable - Clearing unapplied Cash to reduce debt - Allocating open credits to clear debt - Liaising with the Banking Team for any misallocations of payments **Qualifications, Skills & Experience** - Embody the ‘Yes We Can’ ethos in all aspects of the role and responsibilities - Adapt, promote, and encourage a Safety-First approach - Compliance to all Supagas policies and procedures always to represent Supagas in a positive and professional manner. - Compliance and adherence to all relevant Australian State and Federal Laws and the applicable standards, policies, and procedures - Resilient, empathetic, collaborative, detail-oriented, and self-motivated with excellent organisational, time and project management skills - Develop and maintain strong relationships with peers, customers and other stakeholders - Work with the Debt Collection Manager to update systems and provide input into collection strategies - Good track record of achieving and exceeding targets and KPI’s - Challenge the status quo and promote best practice and continuous improvement. **Benefits** - A friendly and supportive team environment - Company rewards program - Full time, Monday to Friday, Day shift Most importantly at Supagas we value **attitude **above all else. We are looking for the next team player to embody the **'Yes We Can'** ethos - Please note: only applicants shortlisted for this role will be contacted_

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