Receptionist/facilities Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this job involves
Working with JLL’s tech client in Melbourne as a Receptionist, you will play a key role within the client’s office as the first point of contact for all incoming calls, employees and the general public. This role ensures experience provided is seamless, welcoming and professional representing both JLL and the client.
**Snapshot of the role**:
Manage facilities inbox/helpdesk, promptly addressing enquiries and resolving issues
Maintain tidy and hazard-free reception, common spaces, and meeting rooms; coordinate bookings and catering
Oversee office supplies inventory, mail handling, and courier organisation
Participate in safety drills and training; collaborate with facilities team on maintenance issues
Manage vendor relationships and on-site coordination for various services
Coordinate client events and respond to employee enquiries regarding facility matters
Process invoices and work orders; schedule routine inspections and manage facility-related communications
Assist Facility site lead with daily operations, ensuring compliance with health and safety regulations, and perform ad hoc duties as requested
Sound like the job you are looking for?
Strong customer service and interpersonal skills
Collaborative team player with ability to work independently
Strong verbal and written communication skills
Desired experience in financial/investment bank services, hotel or corporate reception/customer service role
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.