Continuous Improvement Project Specialist

2 days ago

Melbourne, Australia Whitehorse City Council Full time

**_Join a successful CI team and own your portfolio of work _**:

- **_Support and mentor a program of champions to build on a successful program of CI _**:

- **_Be the change -make a direct, instantaneous positive impact to council and our municipality _**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity Long Term Financial Sustainability

**The role**:
As the Continuous Improvement Project Specialist, you will play a vital role in driving our continuous improvement initiatives. Owning your own diverse portfolio of projects you will partner with business units to consult, re-design and deliver solutions that seamlessly unlock benefits for council and our community.

You are a catalyst for change, working with business unit leaders to identify and scope solutions to barriers of our success you will proactively identify data pockets, leverage your analytic skills and create actionable insights to deliver cross-organisational projects that drive better customer and employee experiences.

**About you**:
Prior exposure to leading and/or supporting on the delivery of large scale projects will have had you performing data analytics to seek out insights. Additionally, your critical thinking mindset allows you identify future state potential barriers and solution quickly for these.

You are a problem solver and an investigator seeking the core issue and looking for the whole picture before mapping a way forward to navigate to success. Tenacious and collaborative you understand that how to find the root cause and can successful communicate with stakeholders and users at all levels.

**Benefits:
**Making a difference in the community
- **Working at Whitehorse City Council you will get to see how opportunities make a real difference. Every day you really will see how the work you're involved in benefits the diverse community.**Great working conditions - **a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.**Health and Wellbeing - **Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.-
**Reward & Recognition - **extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.**We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement. Come and Join the TRANSFORMATION
Further information is available from Andrea Ghastine on 0429 583 034. To apply, please submit a copy of your resume to the role by 12noon on Monday 19th February.

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