Regional Growth Director
2 weeks ago
We are seeking a highly skilled Regional Growth Director to lead our customer service activities and functions across the organisation in Goulburn Valley, Victoria.
About the RoleThe General Manager Customers & Growth will play a key role in responding to current challenges and preparing the organisation for the future. The successful candidate will develop and implement strategic priorities related to all customer service activities and functions across the organisation.
Key Responsibilities- Develop and lead strategies to understand customer requirements across all market segments.
- Manage strategy for fostering and developing positive customer and community relationships.
- Provision of all technical customer service functions.
- Delivery of key digital projects which will ultimately enhance customer experience.
To be successful in this role, you will be a highly regarded and strategic professional, drawing on insights and intelligence garnered from your career journey to support and foster an exceptional customer culture organisation wide. A background in customer experience, project delivery, digital implementation or transformation is preferred paired with experience in the public sector or other customer-focused service delivery industries.
Salary and BenefitsThe estimated salary for this position is $140,000 - $170,000 per annum, commensurate with experience. You will also have access to a range of benefits including health insurance, superannuation and annual leave.
Working at DavidsonDavidson acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. If you require any adjustments during the recruitment process, please let us know so we can provide them for you.
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