Reservations Payment Specialist
5 days ago
Accor, a global leader in the hotel industry with over 5,000 hotels and 10,000 restaurants and bars across 110 countries, offers an exciting opportunity for detail-oriented customer service professionals to join its dynamic inbound contact centre team in Surfers Paradise. As a Reservations Payment Specialist, you will play a crucial role in ensuring seamless booking experiences for leisure, corporate, and travel agent clients.
Why Choose Accor?
- No late-night shifts or overnight work, with the latest shift ending at 7 PM on weekdays and working every second weekend
- Supportive Assistant Managers and Coaches guiding you towards professional success and personal growth
- Discounted accommodation and food & beverage options at our extensive range of hotels and resorts
- Frequent team events and engagement activations on and off-site
- Access to our esteemed Learn Your Way training academy, unlocking new career opportunities within the leading hospitality industry
What You'll Need:
- A can-do attitude, supported by our experienced coaches
- Comfort using various systems simultaneously to achieve a seamless guest experience
- Excellent communication skills to interact with team members, credit agents, and guests
- Demonstrated ability to multitask and manage your time effectively
- Proficiency in Microsoft Office (Word, Excel, Outlook), as well as other software packages
Compensation and Benefits:
We offer a competitive salary range of $60,000 - $80,000 per annum, based on your experience and qualifications, as well as additional benefits including discounted accommodations, food & beverage options, and access to our renowned training academy.
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