Accommodation Payment Advisor

2 weeks ago


Derwent Park, Australia Grupo Mantra Full time

Discover the world of hospitality at Accor, a global leader with 5,000 hotels and 10,000 restaurants in 110 countries. Our diverse ecosystem offers luxurious brands, mid-range options, exclusive lifestyle concepts, and more.

We're seeking detail-oriented customer service professionals to join our dynamic inbound contact centre team based in Surfers Paradise. As a Reservations Payment Specialist, you'll play a crucial role in managing payment-related reporting procedures, resolving payment issues, and providing exceptional customer service.

Why choose Accor?
No late-night shifts or overnight work (latest shift ends at 7 PM on weekdays and work every second weekend)
Supportive Assistant Managers and Coaches for professional success and personal growth
Discounted accommodation and food & beverage options at our wide range of hotels and resorts
Frequent team events and engagement activations on and offsite
Access to our esteemed Learn Your Way training academy

You'll need:
A can-do attitude and willingness to learn
Comfortable using various systems simultaneously to achieve a seamless guest experience
Strong attention to detail to accurately handle financial transactions and reporting.
Excellent communication skills to interact with team members, credit agents, and guests
Demonstrated ability to multitask and manage your time effectively
Proficiency in Microsoft Office (Word, Excel, Outlook), as well as other software packages

Salary: $55,000 - $65,000 per annum (dependent on location and experience). This competitive salary reflects the importance of your role in delivering an exceptional guest experience.



  • Derwent Park, Australia Grupo Mantra Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...


  • Derwent Park, Australia Grupo Mantra Full time

    Reservations Payment SpecialistWe are currently seeking detail-oriented customer service all-stars to join our dynamic and thriving inbound contact centre team based in a prime location.The Reservations Payment Specialist plays an integral role in our department with a typical day involving managing payment-related reporting procedures, diligently tracking...


  • Derwent Park, Australia Grupo Mantra Full time

    About AccorAccor is a global hospitality leader with operations in 110 countries, boasting over 5,000 hotels and 10,000 restaurants and bars. The group's diverse ecosystem encompasses luxury and high-end brands, mid-range offerings, economic options, lifestyle concepts, entertainment venues, clubs, restaurants, bars, private residences, shared accommodation,...


  • Derwent Park, Australia Grupo Mantra Full time

    Customer Service Expert - Reservations and PaymentsWe are seeking a detail-oriented Customer Service expert to join our dynamic inbound contact centre team based in Surfers Paradise. As a Reservations Payment Specialist, you will play an integral role in managing payment-related reporting procedures, tracking and resolving payment issues with leisure,...


  • Derwent Park, Australia Grupo Mantra Full time

    Are you looking for a rewarding career opportunity that offers a great work-life balance? Do you have excellent customer service skills and attention to detail?We are currently seeking a Customer Service Representative - Payment Operations to join our dynamic team in Surfers Paradise. As a key member of our inbound contact centre, you will play an integral...


  • Derwent Park, Australia Grupo Mantra Full time

    At Accor, we're committed to delivering exceptional customer experiences across our portfolio of brands. As a Reservations Payment Specialist, you'll play a vital role in ensuring seamless transactions and resolving payment-related issues with our guests.Key Responsibilities:Manage payment-related reporting procedures with precisionTrack and resolve payment...


  • Derwent Park, Australia Grupo Mantra Full time

    OverviewAccor is a global leader in the hospitality industry, operating in 110 countries with a portfolio of diverse brands, including luxury, mid-range, and economic options. Our integrated ecosystem encompasses hotels, restaurants, bars, private residences, and co-working spaces, with a team of over 300,000 employees worldwide.Key ResponsibilitiesManage...


  • Derwent Park, Australia Grupo Mantra Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...


  • Derwent Park, Australia Grupo Mantra Full time

    About AccorAccor is a world leader in the hotel industry, with an extensive portfolio of over 5,000 hotels and 10,000 restaurants and bars across 110 countries.We offer a diverse range of brands, from luxury to economic options, as well as exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences,...


  • Derwent Park, Australia Grupo Mantra Full time

    At Grupo Mantra, we're seeking a detail-oriented customer service professional to join our dynamic inbound contact centre team in Surfers Paradise. As a Reservations Payment Specialist, you'll play a vital role in our department, managing payment-related reporting procedures and diligently tracking and resolving payment issues with leisure, corporate, and...


  • Derwent Park, Australia Grupo Mantra Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with a diverse portfolio of brands and over 300,000 employees worldwide.Our TeamWe are seeking a detail-oriented customer service professional to join our inbound contact centre team based in Surfers Paradise. As a Reservations Payment Specialist, you will play a key role in managing...


  • Derwent Park, Australia Grupo Mantra Full time

    About the Role:We are seeking a talented Customer Service Representative to join our high-performing inbound contact centre team based in Surfers Paradise. As a key member of our ALLRes and Guest Experience team, you will be responsible for providing exceptional experiences to our guests and making reservations and take payments or amendments during an...


  • Derwent Park, Australia Grupo Mantra Full time

    Accor: A Global Leader in the Hotel IndustryAs a world leader in the hotel industry, Accor has an impressive presence in 110 countries with over 5,000 hotels and 10,000 restaurants and bars. The group operates a diverse hotel ecosystem that includes luxury brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and...

  • Service Advisor

    6 months ago


    Wetherill Park, Australia Cummins Full time

    **Service Advisor - Wetherill Park** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility, so you can explore your passions while making an impact...


  • Derwent Park, Australia Grupo Mantra Full time

    About UsAccor is a world leader in the hospitality industry, operating over 5,000 hotels and restaurants across 110 countries. Our integrated hotel ecosystem offers a diverse range of brands, from luxury to economy, and exclusive lifestyle concepts.We are seeking highly skilled customer service professionals to join our high-performing inbound contact centre...


  • Derwent Park, Australia Grupo Mantra Full time

    About AccorAccor is a global leader in the hospitality industry, boasting an impressive presence in 110 countries. Its vast portfolio includes over 5,000 hotels and 10,000 restaurants and bars, making it one of the most diversified hotel ecosystems in the sector.With luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts,...

  • Service Advisor

    5 months ago


    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full Time position - Base salary, commission and company vehicle Included in salary package - Friendly supportive management team | Encourage career development and growth **About the role**: **Eagers Automotive **is currently looking for a highly motivated and passionate **Service Advisor** to work at** Paceway Mitsubishi, **in **Osborne...

  • Service Advisor

    5 months ago


    Osborne Park, Australia Eagers Automotive Full time

    Looking for a new challenge? - Work for a National Automotive Group with numerous opportunities - Great earning potential - salary plus commission package! **Eagers Automotive (AHG)** have an exciting opportunity for a highly motivated and passionate individual to join us as a **Service Advisor** at** Subaru Osborne Park.** This role provides great earning...


  • Derwent Park, Australia Grupo Mantra Full time

    About UsGrupo Mantra is a global hospitality company with a presence in 110 countries, boasting an impressive portfolio of over 5,000 hotels and 10,000 restaurants and bars.Job SummaryWe are seeking a highly skilled Pacific Travel Consultant to join our ALLRes and Guest Experience team based in Surfers Paradise. This is an exciting opportunity for a customer...

  • Service Advisor

    6 months ago


    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full time position| Northern Location - Osborne Park - Friendly & Supportive team environment | Ongoing Training & Support - Come and start your journey at Westpoint Star with this exciting brand **Westpoint Star **is currently looking for a highly motivated and passionate individual to join our service team as a **Service Advisor**, based in...