Administrative Program Coordinator

17 hours ago

Brisbane, Queensland, Australia beBeeAdministration Full time $80,000 - $100,000
Program Administrator Role Overview

We are seeking an experienced and skilled Program Administrator to fill a critical position at our organization.

The ideal candidate will possess excellent administrative skills, strong communication abilities, and the capacity to work effectively in a fast-paced environment. They will be responsible for supporting current and future customers, while maintaining ongoing projects.

Key Responsibilities:

  • Validate subcontractor claims to ensure compliance with contractual terms and applicable rates.
  • Maintain performance targets for Complex Works, consistently meeting or exceeding contractual KPIs and OPMs.
  • Review work tickets and generate RCTIs within required timeframes.
  • Ensure accurate workflow data through effective oversight of Work Orders, STOWs, and ticket approvals.
  • Liaise directly with field staff, subcontractors, and clients as required.
  • Generate and present reports to identify performance trends and support continuous improvement.
  • Contribute to system enhancements, procedure updates, and supporting new team members.

Required Skills and Qualifications:

  • Proven experience in the telecommunications industry, specifically in the nbn sector, is highly regarded.
  • Strong track record of managing multiple tickets of work and strict KPIs.
  • Excellent communication skills, with the ability to communicate effectively with internal and external stakeholders and develop positive relationships.
  • Commitment to safety, environmental protection, quality, and training.
  • Ability to foster a collaborative team environment through open and honest communication.

Additional Information:

This role offers an opportunity to contribute to the growth and success of our organization, working closely with a dedicated team to achieve excellence in program administration.

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