Administrative Professional

3 weeks ago


Springvale, Australia Future You Full time

Job Summary

We are seeking a highly skilled Administrative Professional to join our team at Future You. As a key member of our operations team, you will be responsible for providing administrative support for operations across the Southern Region.

Key Responsibilities

  • Deliver outstanding customer service by professionally handling incoming calls.
  • Schedule service locations in the Southern Region and coordinate with external contractors as needed for additional trades.
  • Assist with the scheduling of SR projects to optimize efficiency, confirming dates with clients, and ensuring accurate documentation in Salesforce.
  • Ensure daily operational targets are met or exceeded by collaborating with the Regional Operations Manager, Regional Sales Manager, Project Managers, and operational crews to ensure smooth project administration.
  • Support timely invoicing and permits processing.
  • Handle customer payments.
  • Generate and deliver post-job reports.
  • Contribute to the ongoing development and implementation of Skedulo and Salesforce systems.

Requirements

  • Tertiary qualification in business, administration, or a related field.
  • 3-4 years of experience in a similar role.
  • Strong customer service skills with a proven track record of excellence.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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