Administrative Professional
3 weeks ago
Job Summary
We are seeking a highly skilled Administrative Professional to join our team at Future You. As a key member of our operations team, you will be responsible for providing administrative support for operations across the Southern Region.
Key Responsibilities
- Deliver outstanding customer service by professionally handling incoming calls.
- Schedule service locations in the Southern Region and coordinate with external contractors as needed for additional trades.
- Assist with the scheduling of SR projects to optimize efficiency, confirming dates with clients, and ensuring accurate documentation in Salesforce.
- Ensure daily operational targets are met or exceeded by collaborating with the Regional Operations Manager, Regional Sales Manager, Project Managers, and operational crews to ensure smooth project administration.
- Support timely invoicing and permits processing.
- Handle customer payments.
- Generate and deliver post-job reports.
- Contribute to the ongoing development and implementation of Skedulo and Salesforce systems.
Requirements
- Tertiary qualification in business, administration, or a related field.
- 3-4 years of experience in a similar role.
- Strong customer service skills with a proven track record of excellence.
If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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