Customer Service and Administration Professional
7 days ago
We are seeking a highly skilled Customer Service and Administration Professional to join our team. As a key member of our operations team, you will be responsible for ensuring seamless customer experience. Your role will involve managing customer orders, processing complex transactions, and maintaining strong relationships with internal and external stakeholders.
Key Responsibilities:
- Process customer orders and ensure accurate details.
- Manage stock availability and finalize orders for customers.
- Send balance payment requests and follow up in a timely manner.
- Note customers' credit limits and maintain accurate account status.
- Assist customers with stock check requests and answer queries.
- Provide pricing quotes and keep customers informed about order status.
- Develop and maintain relationships with stakeholders.
About You:
- Confident user of Microsoft Office Suite and experience with Netsuite is advantageous.
- Able to work in a high-volume and fast-paced environment.
- Excellent time management and communication skills.
- Previous experience in a similar role is highly desirable.
Benefits:
- Flexible work arrangement with remote work options.
- Collaborative team culture.
- Onsite parking and appealing staff discounts.
At Veritas Recruitment, we are committed to providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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