Senior Administrator

4 weeks ago

Springvale, Australia Future You Full time
Senior Administrator Opportunity

Future You is seeking an experienced Senior Administrator to join their team in the Southern Region. As a key member of the operations team, you will provide administrative support for operations across the region, delivering outstanding customer service and ensuring daily operational targets are met or exceeded.

Key Responsibilities:
  • Provide administrative support for operations across the Southern Region, ensuring seamless coordination and communication with internal and external stakeholders.
  • Deliver exceptional customer service by professionally handling incoming calls, resolving issues, and providing timely responses to customer inquiries.
  • Schedule service locations in the Southern Region, coordinating with external contractors as needed for additional trades, and ensuring accurate documentation in Salesforce.
  • Assist with the scheduling of SR projects to optimize efficiency, confirming dates with clients, and ensuring accurate documentation in Salesforce.
  • Collaborate with the Regional Operations Manager, Regional Sales Manager, Project Managers, and operational crews to ensure smooth project administration, meeting or exceeding daily operational targets.
  • Support timely invoicing and permits processing, ensuring accurate and efficient financial management.
  • Handle customer payments, ensuring secure and timely processing.
  • Generate and deliver post-job reports, providing valuable insights and data to inform business decisions.
  • Contribute to the ongoing development and implementation of Skedulo and Salesforce systems, ensuring seamless integration and optimal performance.
Requirements:
  • Tertiary qualification in business, administration, or a related field.
  • 3-4 years of experience in a similar role, with a proven track record of delivering exceptional customer service and administrative support.

Future You is an internationally recognized leader in their field, offering a dynamic and supportive work environment. If you are a motivated and experienced Senior Administrator looking for a new challenge, we encourage you to apply.

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