Client Services Officer
3 weeks ago
About the Role
As a Client Services Officer at SYC, you will be the first point of contact for Australian Apprentices and employers, providing exceptional customer service and administrative support.
Key Responsibilities
- Deliver high-quality customer service, responding to phone calls, emails, and face-to-face contacts in a timely and efficient manner.
- Monitor and manage apprenticeship service email inboxes, ensuring prompt and accurate responses.
- Provide general information and advice on Apprenticeships, incentives, and available supports to employers and apprentices.
- Support employers and apprentices in accessing and using the department's Apprenticeships Data Management System (ADMS).
- Offer quality client support and administrative assistance to management, field staff, and the administration team as required.
About You
We are seeking a customer-focused individual with a 'can do' attitude and excellent communication skills. You will have strong attention to detail, the ability to work in a fast-paced environment, and a willingness to learn and adapt.
Requirements
- Previous experience in administration or client service role.
- Strong data entry skills, attention to detail, and ability to produce accurate work.
- Ability to work effectively as a member of a team to deliver quality services and collaboratively achieve outcomes.
- Time management, organisational skills, and ability to plan and prioritise to achieve outcomes.
- Strong engagement skills and ability to build and maintain positive working relationships with internal and external stakeholders.
- Excellent communication skills with well-developed verbal and written skills.
- Excellent computer literacy, including the use of Office365 and Client Record Management systems.
What We Offer
- Generous achievement incentives for high performers.
- Salary packaging options to increase your pay.
- An additional day off to celebrate your birthday.
- Access to discounted corporate private health cover.
- Free and confidential employee assistance program.
- Special discounts on memberships and fitness activities.
-
Client Services Officer
1 month ago
Kent Town, South Australia SYC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Services Officer. In this role, you will be the first point of contact for Australian Apprentices and employers, providing exceptional customer service and administrative support.Key ResponsibilitiesDeliver exceptional customer service through...
-
Client Services Officer
4 days ago
Kent Town, South Australia SYC Full timeAbout UsAt SYC, we strive to provide exceptional client service and support. Our team of dedicated professionals is passionate about empowering individuals and communities to succeed.We are currently seeking a highly skilled Client Services Officer to join our team as a Service Delivery Specialist. As a key member of our team, you will play a critical role...
-
Client Services Officer
2 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleWe are seeking a Client Services Officer to provide exceptional customer service and administrative support to our clients.The successful candidate will be the first point of contact for clients and will provide advice, guidance, and assistance to support service delivery and successful apprenticeship outcomes.Key ResponsibilitiesDeliver...
-
Client Services Officer
4 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Client Services Officer to join our team at SYC. As the first point of contact for Australian Apprentices and employers, you will provide exceptional administrative support and guidance to ensure successful apprenticeship outcomes.Key Responsibilities:Deliver exceptional customer service...
-
Client Services Officer
4 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleAs a Client Services Officer at SYC, you will be the first point of contact for Australian Apprentices and employers. Your exceptional customer service skills and administrative support will play a crucial role in delivering quality services and achieving successful apprenticeship outcomes.Key ResponsibilitiesDeliver exceptional customer...
-
Client Services Professional
3 weeks ago
Kent Town, South Australia SYC Full timePosition OverviewWe are seeking a highly motivated and customer-focused Client Services Officer to join our team at SYC.The successful candidate will be the first point of contact for Australian Apprentices and employers, providing exceptional customer service and administrative support.This role is ideal for someone with previous experience in...
-
Client Services Officer
4 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleAs a Client Services Officer at SYC, you will be the first point of contact for Australian Apprentices and employers. Your exceptional customer service skills will be essential in delivering quality support and administrative assistance to our clients.Key ResponsibilitiesDeliver exceptional customer service and respond to phone calls, emails,...
-
Therapeutic Service Manager
20 hours ago
Kent Town, South Australia SYC Full timeAbout SYCSYC is a non-profit human services organisation that exists to help people succeed.We invest back into the community, supporting tens of thousands of individuals every year to create a life without disadvantage and achieve sustainable independence and wellbeing.Founded in 1958, we now operate nationally, delivering housing, education, employment,...
-
Customer Service Representative
6 days ago
Kent Town, South Australia SYC Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at SYC, a non-profit human services organisation. The successful candidate will provide exceptional client service and support to Australian Apprentices and employers.About the RoleDeliver excellent customer service through efficient phone calls, emails, and face-to-face...
-
Therapeutic Services Manager
2 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleWe are seeking a highly skilled and experienced Therapeutic Care Team Leader to join our dynamic team at SYC. This part-time (30 hours per week) permanent role is primarily based in our Kent Town office and will be responsible for leading our site in Nuriootpa.As a Therapeutic Care Team Leader, you will be responsible for overseeing a team of...
-
Administrative Coordinator
4 weeks ago
Kent Town, South Australia Frontline Construction Australia Full timeAbout the RoleWe are seeking a highly motivated and experienced Administration Officer to join our dynamic team in Kent Town. As an Administration Officer, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our business.Key Responsibilities:Manage customer bookings and...
-
Lead Therapeutic Services Manager
22 hours ago
Kent Town, South Australia SYC Full timeTherapeutic Care Team Leader PositionWe are seeking a highly skilled and experienced Lead Therapeutic Services Manager to join our team in Kent Town and Nuriootpa. This part-time (30 hours per week) permanent role will involve leading a team of dedicated professionals and overseeing the delivery of high-quality therapeutic care services to children and young...
-
Automotive Administration Professional
2 weeks ago
Kent Town, South Australia Frontline Construction Australia Full timeAbout the CompanyOur client is a family-owned and operated business with over 50 years of combined experience in the trade.They are a leader in the Panel Beating industry, committed to total employee and customer satisfaction.About the RoleThis Administration Officer position is a great opportunity to join a dynamic team and work as part of a supportive and...
-
Field Service Engineer
4 weeks ago
Kent Town, South Australia Wabtec Full timeAbout the RoleWabtec Corporation is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing, maintaining and repairing wayside...
-
Field Service Engineer
4 weeks ago
Kent Town, South Australia Wabtec Full timeAbout the RoleWabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. We are seeking a highly skilled Field Service Engineer to join our team in Queensland or Kent Town. As a Field Service Engineer, you will be responsible for developing and maintaining strong...
-
Administrative Coordinator
4 weeks ago
Kent Town, South Australia Frontline Construction Australia Full timeAbout the RoleWe are seeking a highly motivated and experienced Administration Officer to join our dynamic team at Frontline Construction Australia.The successful candidate will have a proven track record in accounting and administration functions, with excellent customer service skills and the ability to liaise with insurers and suppliers.Key...
-
Housing Support Specialist
2 days ago
Kent Town, South Australia SYC Full timeAbout UsSYC exists to ensure everyone has the opportunity to succeed. As a leading non-profit human services organisation, we invest back into the community, supporting tens of thousands of people every year with housing, education, and employment.We're currently seeking a Housing Support Specialist to join our team at SYC's Kent Town Head office.**Job...
-
Youth Development Program Manager
4 days ago
Kent Town, South Australia SYC Full timeAbout SYCSYC is a non-profit human services organisation committed to creating a life without disadvantage, sustainable independence and wellbeing for everyone.With over 60 years of experience in supporting young people experiencing adversity, we provide a wide range of services including housing, education, employment, justice, health and disability...
-
Talented Care Team Director
7 days ago
Kent Town, South Australia SYC Full timeAbout SYCSYC is a non-profit human services organisation that invests back into the community to create a life without disadvantage for everyone.We support tens of thousands of people every year with housing, education, employment, justice, health and disability services.Our vision of wellbeing, independence and opportunity for everyone encompasses the...
-
Therapeutic Care Team Leadership Opportunity
2 weeks ago
Kent Town, South Australia SYC Full timeAbout the RoleWe are seeking an experienced and motivated Therapeutic Care Team Leader to join our dynamic team on a part-time (30 hours per week) permanent basis.This role is primarily based in our Kent Town office and will be responsible for leading our site in Nuriootpa.Key ResponsibilitiesBuilding and promoting a positive and thriving community that...
