Technical Delivery Platform Engineering Manager

2 weeks ago


Brisbane, Queensland, Australia NCS Australia Full time
About the Role

Technical Delivery Platform Engineering Manager

NCS Australia is seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team. As a key member of our engineering team, you will be responsible for delivering and maintaining our customers' technical solutions.

Key Responsibilities

  1. Identify business opportunities in customers' environments and work closely with the Markets team to design and execute solutions that add value to customers' businesses.
  2. Use incident and problem management techniques to drive technical resolver groups in the resolution, root cause analysis, and corrective and preventive actions to ensure performance levels are met and exceeded and customer expectations are managed.
  3. Oversee ongoing change management to ensure the operational solution remains appropriate, suitable, and adequate according to the Agreement.
  4. Provide end-to-end technical management, leadership, and direction to internal service and technical representatives on the development, operation, and maintenance of customers' services infrastructure.
  5. Maintain architecture, design, and roadmaps of in-scope services and systems in alignment with tactical and strategic NCS and customer objectives.
  6. Manage vendor performance on technical issues and answer complex technical questions and be well-versed and proficient in the customer solution.

Requirements

  • Strong hands-on background in platform engineering/cloud engineering.
  • Deep understanding of GCP services and their capabilities, including Compute Engine, Kubernetes, Cloud Storage, Cloud SQL, Cloud Networking, Cloud Monitoring, Cloud Logging, and more.
  • Understanding of GCP architecture.
  • Experience in Python or Terraform.
  • Experience with DevOps practices and CI/CD pipelines.
  • Experience with containerization technologies like Docker and Kubernetes.
  • Experience in data engineering, data security, and data architecture.
  • Previous consulting experience and dealing with clients directly.

Why Join Us

NCS Australia is a company that values its employees' growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best and have access to a worldwide network of career opportunities. Join us and discover how far your career can go.



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