Technical Delivery Platform Engineering Manager

2 weeks ago

Brisbane, Queensland, Australia NCS Australia Full time

About the Role:

This is a key position within NCS Australia, responsible for the delivery, performance, maintenance, and growth of customer technical solutions. The Technical Delivery Platform Engineering Manager will work closely with account management, solutions, delivery, and capability teams to ensure customer needs are met and contractual commitments are fulfilled.

Key Responsibilities:

  • Identify business opportunities for sales, optimization, and cost reduction in customer environments and collaborate with the Markets team to design and execute solutions that add value to the customer's business.
  • Utilize Incident and Problem Management techniques to drive technical resolver groups in resolving, root cause analysis, corrective, and preventive actions to ensure performance levels are met and exceeded and customer expectations are managed.
  • Oversee ongoing change management to ensure the operational solution remains appropriate, suitable, and adequate according to the Agreement.
  • Provide end-to-end technical management, leadership, and direction to internal service and technical representatives on the development, operation, and maintenance of the customers' services infrastructure.
  • Support and add value to customer-driven technology outcomes.
  • Maintain architecture, design, and roadmaps of in-scope services and systems in alignment with tactical and strategic NCS and customer objectives.
  • Manage vendor performance on technical issues and answer complex technical questions, remaining well-versed and proficient in the customer solution.

About You:

We are seeking a highly skilled and experienced Cloud Engineering Manager with a strong background in Platform Engineering and Cloud Engineering. The ideal candidate will have a deep understanding of GCP services and their capabilities, including Compute Engine, Kubernetes, Cloud Storage, Cloud SQL, Cloud Networking, Cloud Monitoring, Cloud Logging, and more. Experience in Python or Terraform, DevOps practices, and CI/CD pipelines is also essential. Previous consulting experience and dealing with clients directly are highly valued.

Challenges:

  • Managing internal and external stakeholders with different concerns.
  • Balancing customer and business needs across competing priorities.
  • Working within a team environment to ensure a cohesive, customer-focused, and high-value Managed Service.
  • Staying up-to-date with emerging products and technologies to deliver relevant and leading managed services and solutions.
  • Managing high-impact incidents concurrently across multiple customers.
  • Operating in complex and demanding technical environments with tight timelines and budgetary constraints.
  • Initiating and managing projects to achieve customer performance optimization while maintaining commercial integrity and optimal contracted performance.
  • Representing customer technical requirements and business drivers into the business and translating them into technology-based solutions.
  • Translating proposed technical solutions into required customer benefits for non-technical senior customer management.

Why Join Us:

NCS Australia is a team that values growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants.

  • Technical Delivery Platform Engineering Manager

    23 hours ago

    Brisbane, Queensland, Australia NCS Australia Full time

    Job DescriptionWe are seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team at NCS Australia. As a key member of our delivery team, you will be responsible for leading the technical delivery of our customers' platform engineering projects.About the Role:Lead the technical delivery of platform engineering projects, ensuring...

  • Technical Delivery Platform Engineering Manager

    1 week ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleThe Technical Delivery Platform Engineering Manager will oversee the delivery, performance, maintenance, and growth of customers' technical solutions. This role combines hands-on technical engineering with consultancy and service governance to ensure customer needs are met.Key ResponsibilitiesProactively manage technical delivery for designated...

  • Technical Delivery Platform Engineering Manager

    3 days ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleTechnical Delivery Platform Engineering ManagerNCS Australia is seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team. As a key member of our engineering team, you will be responsible for delivering and maintaining our customers' technical solutions.Key ResponsibilitiesIdentify business opportunities in...

  • Technical Delivery Platform Engineering Manager

    6 days ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleWe are seeking a skilled Technical Delivery Platform Engineering Manager to join our team at NCS Australia. This role will provide proactive Technical Delivery management and Leadership to designated customers, delivering to customers' needs, contractual commitments, and overseeing the delivery of services.The successful candidate will work...

  • Technical Delivery Platform Engineering Manager

    2 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleThis is a key position within NCS Australia, responsible for the delivery, performance, maintenance, and growth of customer technical solutions. The role requires a hybrid mix of hands-on technical engineering, implementation of customer innovation and enhancement work, consultancy, and service governance.The Technical Delivery Platform...

  • Technical Delivery Platform Engineering Lead

    4 hours ago

    Brisbane, Queensland, Australia NCS Australia Full time

    Role OverviewThe Technical Delivery Platform Engineering Manager will play a critical role in the delivery, performance, maintenance, and growth of our customers' technical solutions. This position requires a unique blend of hands-on technical engineering, customer innovation and enhancement work, consultancy, and service governance.This key role will...

  • Technical Delivery Platform Engineering Manager Role

    3 days ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleNCS Australia is seeking a skilled Technical Delivery Platform Engineering Manager to join our team. This role will focus on the delivery, performance, maintenance, and growth of customers' technical solutions. As a hybrid mix of hands-on technical engineering and implementation of customer innovation and enhancement work, consultancy, and...

  • Technical Platform Manager

    4 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job Title: Technical Platform OwnerJoin Talent International as a Technical Platform Owner and take on a critical role in optimizing our platform to meet business needs and drive functionality and revenue growth.About the Role:We are seeking an experienced Technical Platform Owner to oversee the end-to-end management of integrations between products and both...

  • Technical Platform Manager

    1 month ago

    Brisbane, Queensland, Australia Talent International Full time

    Job Title: Technical Platform OwnerAre you a seasoned technical professional looking for a challenging role that leverages your expertise in managing technical platforms and APIs? Do you have a passion for delivering high-quality solutions that drive business outcomes? If so, we have an exciting opportunity for you to join our team as a Technical Platform...

  • Technical Platform Manager

    4 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job Title: Technical Platform OwnerJoin Talent International as a Technical Platform Owner and take on a critical role in optimizing our commercial agreements and partner integrations platform.About the Role:We are seeking an experienced Technical Platform Owner to lead the end-to-end management of integrations between products and both direct and indirect...

  • Technical Platform Manager

    3 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job DescriptionAs a Technical Platform Owner at Talent International, you will play a critical role in optimizing the platform to meet business needs and drive functionality and revenue growth.You will oversee the end-to-end management of integrations between products and both direct and indirect sales channels. This includes managing the API functionality...

  • Workday Platform Engineer

    3 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    Job DescriptionAt Shell Energy, we are seeking a highly skilled Workday Platform Engineer to join our team. As a key member of our HR systems team, you will be responsible for providing technical guidance and support for the Workday platform, including system integrations and business process automation.Key ResponsibilitiesSupport the day-to-day operation of...

  • Technical Delivery Manager

    1 month ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Technical Delivery LeadCredit Union Australia is seeking a highly skilled Technical Delivery Lead to join our Customer and Enterprise Platform team on a permanent full-time basis.As the Technical Delivery Lead, you will be responsible for managing the end-to-end technical delivery of a range of technology solutions, including marketing technology platforms...

  • Technical Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Ncs Australia Full time

    Job DescriptionAbout the Role: As a Technical Delivery Manager, you will be responsible for the delivery, performance, maintenance, and growth of our customers' technical solutions. This role requires a hybrid mix of hands-on technical engineering, implementation of customer innovation and enhancement work, consultancy, and service governance.Key...

  • Software Engineer

    3 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    Job SummaryWe are seeking a highly skilled Software Engineer to join our team as a Workday Platform Support Specialist. As a key member of our HRIS team, you will be responsible for providing technical guidance and support for the Workday platform, ensuring its effective operation and continuous improvement.Key ResponsibilitiesSupport the day-to-day...

  • Technical Platform Lead

    3 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job Title: Technical Platform OwnerAre you a seasoned professional with a passion for technical platforms and APIs? Do you have a strong track record of delivering complex integration projects and managing technical teams? We're looking for a talented individual to join our team as a Technical Platform Owner.About the Role:As a Technical Platform Owner, you...

  • Technical Delivery Manager

    1 month ago

    Brisbane, Queensland, Australia StudentUniverse Full time

    Job Title: Technical Delivery ManagerAt StudentUniverse, we're looking for a skilled Technical Delivery Manager to oversee the end-to-end delivery of complex technical requests. As a key member of our team, you'll ensure that projects are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Coordinate cross-functional...

  • Technical Delivery Manager

    2 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...

  • Technical Delivery Manager

    1 month ago

    Brisbane, Queensland, Australia StudentUniverse Full time

    Job Title: Technical Delivery ManagerAs a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Triage and prioritise incidents and requests with our...

  • Technical Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia StudentUniverse Full time

    Job Title: Technical Delivery ManagerAs a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Triage and prioritise incidents and requests with our...