Technical Delivery Platform Engineering Manager

3 weeks ago

Brisbane, Queensland, Australia NCS Australia Full time
About the Role

This is a key position within NCS Australia, responsible for the delivery, performance, maintenance, and growth of customer technical solutions. The role requires a hybrid mix of hands-on technical engineering, implementation of customer innovation and enhancement work, consultancy, and service governance.

The Technical Delivery Platform Engineering Manager will provide proactive technical delivery management and leadership to designated customers, ensuring delivery to customer needs, contractual commitments, and overseeing the delivery of services. This role will work closely with account management, solutions, delivery, and capability teams within NCS.

The successful candidate will be the customer advocate within the business, ensuring the supporting teams are clear of the customer's needs and support requirements. This role is critical to the customer's operational requirements and is viewed as a key role by customers.

Responsibilities
  • Identify business opportunities (sales, optimisation, and cost reductions) in the customer's environment and work closely with the Markets team to design and execute solutions that add value to the customer's business.
  • Use Incident and Problem Management techniques to drive technical resolver groups in the resolution, root cause analysis, corrective, and preventive actions to ensure performance levels are met and exceeded and customer expectations are managed.
  • Oversee ongoing change management to ensure the operational solution remains appropriate, suitable, and adequate according to the Agreement.
  • Provide E2E technical management, leadership, and direction to internal service and technical representatives on the development, operation, and maintenance of the customers' services infrastructure.
  • Support and add value to customer-driven technology outcomes.
  • Maintain architecture, design, and roadmaps of in-scope services and systems in alignment with tactical and strategic NCS and customer objectives.
  • Manage vendor performance on technical issues; and answer complex technical questions and be well-versed/proficient in the customer solution.

  • Technical Delivery Platform Engineering Manager

    2 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    Job DescriptionWe are seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team at NCS Australia. As a key member of our delivery team, you will be responsible for leading the technical delivery of our customers' platform engineering projects.About the Role:Lead the technical delivery of platform engineering projects, ensuring...

  • Technical Delivery Platform Engineering Manager

    3 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleThe Technical Delivery Platform Engineering Manager will oversee the delivery, performance, maintenance, and growth of customers' technical solutions. This role combines hands-on technical engineering with consultancy and service governance to ensure customer needs are met.Key ResponsibilitiesProactively manage technical delivery for designated...

  • Technical Delivery Platform Engineering Manager

    2 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleTechnical Delivery Platform Engineering ManagerNCS Australia is seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team. As a key member of our engineering team, you will be responsible for delivering and maintaining our customers' technical solutions.Key ResponsibilitiesIdentify business opportunities in...

  • Technical Delivery Platform Engineering Manager

    2 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleWe are seeking a skilled Technical Delivery Platform Engineering Manager to join our team at NCS Australia. This role will provide proactive Technical Delivery management and Leadership to designated customers, delivering to customers' needs, contractual commitments, and overseeing the delivery of services.The successful candidate will work...

  • Technical Delivery Platform Engineering Lead

    1 week ago

    Brisbane, Queensland, Australia NCS Australia Full time

    Role OverviewThe Technical Delivery Platform Engineering Manager will play a critical role in the delivery, performance, maintenance, and growth of our customers' technical solutions. This position requires a unique blend of hands-on technical engineering, customer innovation and enhancement work, consultancy, and service governance.This key role will...

  • Technical Delivery Platform Engineering Manager

    3 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the Role:This is a key position within NCS Australia, responsible for the delivery, performance, maintenance, and growth of customer technical solutions. The Technical Delivery Platform Engineering Manager will work closely with account management, solutions, delivery, and capability teams to ensure customer needs are met and contractual commitments...

  • Technical Delivery Platform Engineering Manager Role

    2 weeks ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleNCS Australia is seeking a skilled Technical Delivery Platform Engineering Manager to join our team. This role will focus on the delivery, performance, maintenance, and growth of customers' technical solutions. As a hybrid mix of hands-on technical engineering and implementation of customer innovation and enhancement work, consultancy, and...

  • Technical Delivery Platform Solutions Specialist

    4 days ago

    Brisbane, Queensland, Australia NCS Australia Full time

    About NCS AustraliaNCS Australia is a technology services company that excels in delivering quality solutions. Our focus on people, commitment to innovation, and willingness to challenge traditional thinking set us apart. We partner with clients and communities to create a better tomorrow.We prioritize innovation, collaboration, and purposeful work in our...

  • Technical Platform Manager

    4 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job DescriptionAs a Technical Platform Owner at Talent International, you will play a critical role in optimizing the platform to meet business needs and drive functionality and revenue growth.You will oversee the end-to-end management of integrations between products and both direct and indirect sales channels. This includes managing the API functionality...

  • Workday Platform Engineer

    4 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    Job DescriptionAt Shell Energy, we are seeking a highly skilled Workday Platform Engineer to join our team. As a key member of our HR systems team, you will be responsible for providing technical guidance and support for the Workday platform, including system integrations and business process automation.Key ResponsibilitiesSupport the day-to-day operation of...

  • Technical Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Ncs Australia Full time

    Job DescriptionAbout the Role: As a Technical Delivery Manager, you will be responsible for the delivery, performance, maintenance, and growth of our customers' technical solutions. This role requires a hybrid mix of hands-on technical engineering, implementation of customer innovation and enhancement work, consultancy, and service governance.Key...

  • Software Engineer

    4 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    Job SummaryWe are seeking a highly skilled Software Engineer to join our team as a Workday Platform Support Specialist. As a key member of our HRIS team, you will be responsible for providing technical guidance and support for the Workday platform, ensuring its effective operation and continuous improvement.Key ResponsibilitiesSupport the day-to-day...

  • Technical Platform Lead

    4 weeks ago

    Brisbane, Queensland, Australia Talent International Full time

    Job Title: Technical Platform OwnerAre you a seasoned professional with a passion for technical platforms and APIs? Do you have a strong track record of delivering complex integration projects and managing technical teams? We're looking for a talented individual to join our team as a Technical Platform Owner.About the Role:As a Technical Platform Owner, you...

  • Technical Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...

  • Technical Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...

  • Technical Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job SummaryWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...

  • Technical Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Integration Works Full time

    At IntegrationWorks, we are seeking a skilled Technical Delivery Lead to oversee the delivery of our client engagements. This role is responsible for ensuring that our clients receive excellent services, and that our Integration Consultants are equipped to meet their needs.Key Responsibilities:Manage client relationships and ensure that their needs are...

  • SAP Technical Lead

    3 weeks ago

    Brisbane, Queensland, Australia M&T Resources Full time

    Job Title: SAP Technical LeadJob Summary:M&T Resources is seeking a seasoned Technical Lead with experience in Human Capital Management (HCM) solutions such as SAP SuccessFactors. In this role, you will guide the implementation of innovative solutions while ensuring alignment with organizational standards.Key Responsibilities:Collaborate with business and...

  • Platform Delivery Director

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleAs the Platform Delivery Manager for Suncorp's Customer Data Platform, you will play a key role in delivering high-performance data solutions and ensuring platform health across the business.Key ResponsibilitiesCoordinate delivery activities across the Customer Data Platform, balancing time, scope, cost, risk, and quality to meet key...

  • Technical Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Integration Works Full time

    At IntegrationWorks, we are seeking a highly skilled Technical Delivery Lead to ensure our clients receive exceptional services from engagements with our Integration Consultants. The successful candidate will own the project delivery processes, standards for delivery, and will liaise with key stakeholders internally, while building and maintaining valuable...