Health Services Administrative Coordinator

2 days ago


Ballarat, Victoria, Australia integratedliving Australia Ltd Full time

About integratedliving Australia Ltd

We are an industry-leading provider known for our person-centered approach to care. Our commitment is delivering exceptional health and well-being outcomes for regional, rural, and remote clients.

Our culture is dynamic and fast-paced, with a focus on quick results and delivery. As a key organization, we concentrate on providing in-home care services to aged care clients, aiming to be the leading provider of health and community care services by 2024. If you would like to contribute to this exciting development, please read on.

Benefits

  • A flexible and supportive work environment that provides opportunities to make a difference in the community and clients' lives
  • Tax benefits through salary packaging options as a not-for-profit organization (up to $15,900 tax-free wage)
  • Professional development and career progression opportunities
  • Support and mentoring
  • Career advancement opportunities
  • A safe and healthy workplace culture promoting diversity and mutual respect

The Position

Be part of our Health Services team in this newly created administrative role. The main responsibilities include administering policies and procedures, providing service and support to teams, services, or functions.

  • Permanent Full-time - 7.6 hr shift
  • An exciting and fast-paced position
  • Working from the Ballarat office

This role involves Remote working, with potential face-to-face client contact for service promotions, as per business requirements.

Reporting to the Senior Manager – Health Services, the Health Services Administrative Coordinator will provide business and operational support through the coordination and administration of various procedures. This includes scheduling day-to-day work processes, contributing to continuous improvement initiatives, and liaising with others outside the team. This role may also involve supporting specific teams and providing administration support for services, projects, or special events designed to support the function or integratedliving.

In this role, you will implement procedures based on internal guidelines, relevant legislation, informed by precedence, knowledge, experience; escalate decisions outside of the procedure and make recommendations for appropriate action. You will be accountable for meeting agreed service standards and/or timeframes for completing procedures relating to business and operational activities such as accounts payable and receivable, payroll, HR administration, and operational service provision. This role involves analyzing and collating reports and statistical information and presenting within the area of activity.

Skills and Qualifications

  • Minimum Certificate III in Business Administration, Allied Health, Nursing Support, or similar OR,
  • Over 2 years' experience in working in an administrative support role in a human services business such as aged care or healthcare
  • Exceptional organizational skills to support a fast-paced work environment
  • Strong communication and interpersonal skills to collaborate with diverse clients and groups
  • Confident in using different forms of technology such as Microsoft 365 applications, video conferencing via MS Teams, Zoom, laptops, emails, and internet
  • Flexible and adaptable to an ever-changing industry
  • Goal-oriented with the ability to meet KPIs

For more information, please click here for a copy of the position description.



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