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Administrative Assistant

2 months ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time

About the Diabetes Administration Officer Role


The Diabetes Administration Officer plays a vital role in supporting the diabetes service team, delivering essential administrative assistance to ensure timely access to care for the wider community.


Key Responsibilities and Duties



  • Provide administrative support to the diabetes service team, ensuring seamless coordination of outpatient clinics and appointment scheduling.
  • Handle sensitive patient information with care, maintaining privacy and confidentiality.
  • Assist in managing correspondence, office equipment, and supplies to facilitate operational efficiency.
  • Coordinate the logistics of outpatient diabetes clinics, including check-in, check-out, and follow-up processes.
  • Support inpatient admissions for procedures as requested by Clinical Nurse Consultants.

Requirements and Skills



  • Proficient in using software packages, including Microsoft Office, Excel, Word, and Outlook, as well as other databases as required.
  • Excellent verbal and written communication skills, fostering positive professional relationships.
  • Demonstrated ability to prioritize workload and initiate tasks with minimal supervision.

Desirable Qualifications and Experience



  • Certificate IV in Business Administration or higher.
  • Knowledge of medical terminology.
  • Competency with VINAH system.

Grampians Health is committed to delivering sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities.


Culture and Benefits



  • Flexible work arrangements and purchase leave opportunities.
  • Salary packaging for living expenses, including rent/mortgage, meals, entertainment, and holidays.
  • Access to Staff Fitness program.
  • Staff rewards and recognition programs.

Ballarat is a city known for its rich history, cultural attractions, and natural beauty. As a Diabetes Administration Officer, you will be part of a diverse team, working in a dynamic and supportive environment.


Grampians Health values diversity and inclusion, and we welcome applicants from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, queer (or questioning), intersex, and asexual LGBTQIA+ individuals.