Customer Service Operations Manager

2 weeks ago


Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time
About the Role:

Ferngrove Pharmaceuticals Australia is looking for an experienced Customer Service Manager to lead our customer service team. The successful candidate will have a proven track record in customer service management and a strong commitment to fostering a customer-centric culture.

Key Responsibilities:

• Lead the customer service team to deliver exceptional support and enhance customer satisfaction.
• Develop and implement strategies to improve customer experience and streamline service processes.
• Collaborate closely with internal teams to ensure timely delivery and resolution of customer issues.

Requirements:

• Advanced diploma level qualification in a related field.
• Minimum 5 years' experience in a similar role.
• English and Mandarin bilingual language skills.
• Strong leadership and team management abilities.


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Job DescriptionFerngrove Pharmaceuticals Australia is a licensed Contract Manufacturing facility, specializing in complementary medicines and health food products.About the Role:We are seeking an experienced Customer Service Manager to join our head office on a permanent full-time basis. As a key member of our team, you will be responsible for leading the...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Ferngrove Pharmaceuticals Australia is a licensed Contract Manufacturing facility, specializing in complementary medicines and health food products.The company is seeking an experienced Customer Service Manager to lead the customer service team and deliver exceptional support to customers.The ideal candidate will possess strong leadership and communication...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Customer Service ManagerFerngrove Pharmaceuticals Australia is a licensed Contract Manufacturing facility, specializing in complementary medicines and health food products. We are seeking an experienced Customer Service Manager to join our head office on a permanent full-time basis.The Role:As a Customer Service Manager, you will lead the customer service...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    About the Role:Ferngrove Pharmaceuticals Australia is a renowned contract manufacturing facility, specializing in complementary medicines and health food products. We are seeking an accomplished Customer Service Manager to join our team on a permanent, full-time basis.The ideal candidate will lead our customer service team to deliver outstanding support and...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Ferngrove Pharmaceuticals Australia is a licensed Contract Manufacturing facility, specializing in complementary medicines and health food products.The company is seeking an experienced Customer Service Manager to lead the customer service team and deliver exceptional support to customers.The ideal candidate will possess strong leadership and communication...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Ferngrove Pharmaceuticals Australia is a Contract Manufacturing facility, specializing in complementary medicines and health food products, and is looking for a Customer Service Manager to join its head office on a permanent full-time basis.The Role:You will lead the customer service team to deliver exceptional support and enhance customer satisfaction. The...


  • Chester Hill, New South Wales, Australia Ferngrove Pharmaceutical Full time

    Ferngrove Pharmaceuticals Australia: A Leading Contract Manufacturing FacilityWe are seeking an experienced Customer Service Manager to join our head office on a permanent full-time basis. As a key member of our team, you will be responsible for leading the customer service team to deliver exceptional support and enhance customer satisfaction.Key...


  • Chester Hill, New South Wales, Australia Healthcarelink Support Full time

    Practice Manager Job DescriptionWe are seeking a highly organized and self-motivated Practice Manager to run the business operations of our healthcare practice. The successful candidate will be responsible for managing day-to-day operations, hiring and training administrative staff, managing finances, and ensuring compliance with industry regulations.Key...


  • Rouse Hill, New South Wales, Australia IMB Bank Full time

    {"Job Overview": "At IMB Bank, we are seeking a highly skilled Customer Service Manager to join our dynamic team. As a key member of our branch, you will be responsible for providing exceptional customer service, exploring new opportunities to find the right financial solutions, and assisting in the completion and management of the branch’s daily...


  • Summer Hill, New South Wales, Australia Hoban Full time

    Customer & Operations Support CoordinatorOur client, a leading international agro-food group, is seeking a dynamic and detail-oriented professional to join their growing back-office team. This role is integral to ensuring seamless operations and exceptional support as the company continues to expand.Key Responsibilities:Customer Service Support:Respond to...


  • Rouse Hill, New South Wales, Australia IMB Bank Full time

    Dynamic banking professional required for leadership and operations role Transform customer experiences and drive financial growth with IMB Bank As a key member of our Rouse Hill team, you will focus on leadership, operations, compliance, and lending while helping customers achieve their financial goals. Your key responsibilities will include:Delivering...


  • Rouse Hill, New South Wales, Australia IMB Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Banking Operations Manager to join our team at IMB Bank. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, while also contributing to the development and implementation of our banking operations.Key ResponsibilitiesProvide...


  • Rouse Hill, New South Wales, Australia IMB Bank Full time

    Role OverviewDevelop your leadership skills as an Assistant Branch Manager (Banking 2IC) at IMB Bank, focusing on leadership, operations, compliance, and lending.Work with a reputable and trusted community-minded bank to create great experiences and help people achieve their financial goals.Enjoy excellent training and career progression, with permanent...


  • Rouse Hill, New South Wales, Australia Alstom Full time

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...


  • Broken Hill, New South Wales, Australia EG Australia Full time

    About the RoleDeliver exceptional customer service to ensure customer satisfaction and loyalty Promote products and offers to drive sales and revenue growth Operate point of sale systems and manage fuel and stock deliveries Maintain a safe and clean working environment at all times Ensure effective merchandising and stock control to maintain a premium store...


  • Broken Hill, New South Wales, Australia YMCA NSW Full time

    We are seeking a motivated Customer Service Officer to join our team at The Y Broken Hill Integrated Wellness Centre.About the RoleThis 20 hour per week permanent role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as well as perform general administration tasks. You will ensure all...


  • Dulwich Hill, New South Wales, Australia Zeus Street Greek Full time

    At Zeus Street Greek, we're passionate about serving traditional family recipes with a modern twist.Key Responsibilities:Deliver exceptional customer service to our valued customersEnsure high-quality food preparation and presentationWork collaboratively in a fast-paced team environmentRequirements:A genuine passion for Greek cuisine and restaurant...


  • Rouse Hill, New South Wales, Australia IMB Bank Full time

    About the RoleThis is an exciting opportunity for a customer-focused individual to join our team as an Assistant Branch Manager (Banking 2IC) at our Rouse Hill location. As a key member of our dynamic team, you will be responsible for helping customers achieve their financial goals and providing exceptional service experiences.Key...


  • Rooty Hill, New South Wales, Australia Rooty Hill RSL Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at West HQ.As the first point of contact for our members, you will be responsible for providing a warm and welcoming experience, ensuring a positive and memorable interaction. Your day-to-day tasks will include general...


  • Rooty Hill, New South Wales, Australia Rooty Hill RSL Full time

    At Sydney Gymnastics & Aquatic Centre, we are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional customer service. The ideal candidate will be a team player with excellent communication and problem-solving skills.The key responsibilities:Provide prompt and professional customer service via phone, email, and...