Customer Service Ambassador

2 days ago


Broken Hill, New South Wales, Australia YMCA NSW Full time

We are seeking a motivated Customer Service Officer to join our team at The Y Broken Hill Integrated Wellness Centre.

About the Role

This 20 hour per week permanent role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as well as perform general administration tasks. You will ensure all enquiries, bookings and issues are managed accurately and support other departments when required.

What We Offer

  • A competitive salary of $45,000 - $55,000 per annum, based on experience
  • A flexible roster with Saturday mornings, Monday and Tuesday evenings, and Friday afternoons
  • The opportunity to build strong relationships with our members and guests
  • Ongoing training and development opportunities
  • Free facility membership and discounts on programs and services

Who We Are

The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact and empowering young people. We operate 24 recreation centres, 53 out-of-school-hours care services, and two camping locations which employ 1,500 staff across NSW – and fund our diverse range of enriching community programs.

Our Values

We believe in building a diverse, inclusive workforce that reflects the communities we serve. We encourage people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply.



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