Strategic Agile Services Director

1 month ago


Sydney, New South Wales, Australia Woolworths Full time

About Us

We are Woolworths Group, a leading retailer with 200,000+ team members across Australia and New Zealand. Our purpose is to create better experiences together for a better tomorrow.

Role Overview

We are seeking an Agile Services Director to join our team. As a key member of our leadership team, you will be responsible for developing and implementing our Agile Service Management & Operational Governance strategy.

  • Develop and communicate a comprehensive Agile Service Management strategy aligned with our business goals.
  • Lead and manage a team of service delivery managers, technology partners, and ITSM specialists.
  • Drive the adoption of DORA/FLOW metrics and maintain healthy operations across our digital platforms.
  • Collaborate with stakeholders and leadership to leverage expertise and ensure effective delivery.

What We Offer

  • A dynamic and inclusive workplace culture.
  • Opportunities for growth and career development.
  • A comprehensive rewards program and team discounts.
  • Flexible work arrangements and a progressive 'Work from Anywhere' policy.

About Our Team

We value diversity, equity, inclusion, and belonging. We recognize the importance of a diverse and inclusive workplace and strive to create an environment where everyone feels welcome and valued.



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