Current jobs related to Customer Experience Champion - Sydney, New South Wales - beBeeAccount
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeAmbassador Full time $50,000 - $80,000Customer Experience ChampionAs a Customer Experience Champion, you will play a pivotal role in delivering an exceptional customer experience. You will be a brand ambassador, showcasing world-leading technology and providing tailored recommendations to customers.You will be responsible for:Delivering hands-on demonstrations with customers, highlighting the...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeExperience Full time $41,120 - $46,240Customer Experience ChampionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Champion.Key Responsibilities:Deliver exceptional customer experiences by providing outstanding service and ensuring a positive atmosphere.Multitask and work efficiently to meet deadlines and achieve productivity...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeChampion Full time $99,000 - $135,000Job Title: Customer Experience Champion">We are seeking a skilled professional to be the driving force behind delivering exceptional customer experiences.This is an opportunity to join our team and contribute to the success of our business. As a Customer Experience Champion, you will play a pivotal role in ensuring seamless and compliant handovers for retail...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000Job Title: Customer Experience ChampionRole Summary:As a skilled customer experience champion, you will be responsible for delivering exceptional service to patients through inbound and outbound calls. You will provide expert assistance in booking appointments for a range of imaging procedures, including MRI, Ultrasound, and X-Ray, ensuring accuracy and...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeExperience Full time $39,600 - $84,000Customer Experience ChampionWe are seeking a talented and dedicated individual to join our team as a Customer Experience Champion. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.About UsWe are a modern and progressive burger company serving over 1.7 million...
-
Customer Experience Champion
1 week ago
Sydney, New South Wales, Australia beBeeCustomerExperience Full time $120,000 - $150,000Job Title: Customer Experience ChampionOur ideal candidate is a seasoned professional with a proven track record of success in driving customer satisfaction and growth.Key Responsibilities:Success Planning: Develop and implement tailored success plans to ensure customers achieve their goals.Rhythm Management: Lead regular check-ins to monitor product usage...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeInterpersonal Full time $30 - $40As a customer experience champion, you will be the driving force behind making our customers' lives easier and brighter every day.You will have a significant impact on helping us learn from customer interactions to evolve our products and services.Our retail experience is unique, serving over 60 million customers every year across Australia.We pride...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $89,529 - $109,975Customer Experience ChampionJob Overview:As a Customer Experience Specialist, you will create memorable experiences for millions of customers in Australia who choose to pay with Zip. You will support all Australians to shop with confidence using Zip and manage inbound customer calls and tickets.Main Responsibilities:Supporting customers to shop with...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $69,000 - $86,000Resident Ambassador RoleWe are seeking a skilled Resident Ambassador to deliver exceptional customer experiences and uphold our brand promise. As a vital member of our team, you will work closely with colleagues to ensure seamless coordination of services and a unified customer experience.Key ResponsibilitiesDeliver key customer moments that meet the LIV...
-
Customer Experience Champion
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $65,000Job Title: Customer Experience ChampionAbout the Role:The Customer Service Assistant plays a vital role in delivering exceptional customer experiences. Key responsibilities include resolving customer complaints, providing knowledgeable answers about products and services, and helping customers navigate our website.Key Responsibilities:Resolve customer...
Customer Experience Champion
2 weeks ago
This is a senior role within the customer success team. You will be responsible for creating stellar customer experiences for our valued clients.
Key Responsibilities
- Collaborate with the customer success team to service clients from diverse industries and backgrounds.
- Deliver top-tier customer service and maximise users' effective use of the platform.
- Curate a client experience that is nothing short of exceptional.
- Establish, customise and manage client accounts, including keyword and Boolean searches.
- Build and grow strong client relationships by advocating for their experience.
- Educate users of the platform through virtual and face-to-face sessions.
- Collect customer feedback and collaborate internally to implement improvements.
- Collaboratively ideate sustainable solutions and opportunities to client challenges.
- Keep your finger on the pulse of the Australian media, and identify key events that may present opportunities to fortify client relationships.
- Produce reports, transcripts, summaries, and more, for client use.
Requirements
- Previous experience in customer service in a corporate environment.
- Passionate about creating unforgettably positive client experiences.
- 1-2 years' experience in a Customer Success, Corporate Customer Support or Account Management position.
- Unshakable customer-facing skills, with an ability to take initiative, adapt to changing situations and resolve challenges in a composed manner.
- Ability to proactively manage conflicting priorities and deadlines in a fast-paced environment, whilst maintaining a sharp attention to detail.
- Excellent verbal and written communication with an ability to express technical information to diverse non-technical audiences.
- Strong ability and desire to collaborate with teammates, learn new skills and contribute to a supportive team culture.
- An interest in and understanding of the Australian Media Landscape.
What We Offer
- A dynamic work environment where you can grow professionally and personally.
- Opportunities to collaborate with a talented team of professionals.
- A comprehensive training program to ensure your success in the role.
- A competitive salary and benefits package.
About Us
We are a leading provider of innovative solutions to the Australian market. Our mission is to provide exceptional customer experiences and drive business growth through strategic partnerships.
