
Customer Experience Champion
2 weeks ago
We are seeking a talented and dedicated individual to join our team as a Customer Experience Champion. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.
About UsWe are a modern and progressive burger company serving over 1.7 million customers every day. Our commitment to quality, service, and cleanliness (QSC) is at the heart of everything we do. We offer good value, quality food, and a fantastic experience for our customers.
Job DescriptionYour role will be vital in ensuring our customers receive a fantastic Macca's experience. You will be a brand fan, food fanatic, and people person who makes delicious feel-good food, drinks, and moments easy for everyone. Your tasks will include:
- Making sure our customers receive a high-quality dining experience
- Preparing and presenting food and drinks to a high standard
- Providing excellent customer service and resolving any issues promptly
To succeed in this role, you will need to possess the following skills and qualifications:
- Excellent communication and interpersonal skills
- A passion for providing exceptional customer service
- The ability to work well under pressure and as part of a team
- A strong work ethic and a willingness to learn and develop your skills
We offer a range of benefits to our employees, including:
- A competitive hourly rate
- A generous employee discount on food and drinks
- Ongoing training and development opportunities
- A fun and supportive work environment
In addition to the above, we also offer:
- A flexible scheduling system that allows you to choose your shifts
- A range of career progression opportunities
- A comprehensive induction program to ensure you have the skills and knowledge needed to excel in your role
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