Customer Experience Champion
3 days ago
We are seeking a skilled professional to be the driving force behind delivering exceptional customer experiences.
This is an opportunity to join our team and contribute to the success of our business. As a Customer Experience Champion, you will play a pivotal role in ensuring seamless and compliant handovers for retail and fleet customers.
Key Responsibilities:
- Collaborate with sales and stock control teams to ensure smooth and timely deliveries.
- Ensure all customer paperwork is accurate and ready for handover.
- Manage delivery schedules to ensure every handover moment is smooth and enjoyable.
- Solve problems professionally and address customer inquiries confidently.
- Uphold safety standards and compliance requirements.
Requirements:
- Ability to manage external and internal relationships effectively.
- Strong attention to detail and administrative skills.
- Exceptional communication and stakeholder management skills.
- Confidence in using MS Office and digital tools.
- Full driver's license.
Benefits:
- Clear pathways for development and career progression.
- Competitive salary package.
- Supportive and collaborative team environment.
- Wellbeing & Volunteering Leave, vehicle rental discounts, and more.
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