Administrative Support Specialist
7 days ago
Bradnam's Windows and Doors is seeking a skilled Receptionist to enhance our operations.
Position Overview
As a vital contributor to our organization, you will deliver exceptional customer service and administrative support within our expanding department. Your role will be essential in ensuring smooth daily operations by providing accurate information and completing necessary documentation for both internal and external stakeholders.
Key Responsibilities
The Receptionist will be responsible for a range of administrative and customer service tasks, including but not limited to:
- Responding promptly and effectively to customer inquiries while supporting sales objectives;
- Continuously enhancing your understanding of Bradnam's products and staying informed about relevant building regulations;
- Identifying opportunities for improvement within sales processes;
- Collaborating with the credit department and assisting fellow customer service team members;
- Upholding safety standards and adhering to all site protocols regarding mandatory safety equipment and procedures.
Work Schedule
Monday to Friday | 38 hours per week
Qualifications
We will equip you with the necessary tools and training to thrive in this position and embody the Bradnam's Difference.
- Previous experience in a reception or administrative role with a focus on customer service is preferred;
- Proficient data entry skills are crucial;
- Maintain a positive approach to all tasks while demonstrating a commitment to safety practices;
- Excellent verbal and written communication abilities;
- Strong interpersonal skills to foster positive relationships with customers and colleagues;
- Detail-oriented with robust organizational and multitasking capabilities;
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook);
- Able to work both independently and collaboratively in a dynamic environment.
Success Factors
To excel in this role, you should possess a proactive and self-driven attitude, enjoying teamwork to achieve desired business outcomes.
Employee Benefits
By becoming part of Bradnam's, you will enjoy:
- Job stability with a family-owned company;
- Opportunities for professional development and career advancement within the Bradnam's Group;
- Employee discounts on our products;
- 17.5% Annual Leave Loading during vacation periods;
- A collaborative leadership team that exemplifies the "Bradnam's Difference."
About Our Company
The Bradnam Group is a family-owned Australian manufacturing enterprise with 47 years of experience. Our portfolio includes Bradnam's Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From our modest beginnings, we have grown to employ over 1,600 individuals across multiple manufacturing sites along the East Coast of Australia.
Bradnam's is an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. Our hiring process includes pre-employment medical evaluations. All candidates will be required to provide proof of their legal working rights in Australia.
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