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Customer Service and Administration Liaison
3 days ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeAbout the RoleBradnam's Windows and Doors is seeking a Customer Service and Administration Representative to provide exceptional customer service to our growing department in Bundaberg.The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively as part of a team in a fast-paced environment.Key...
Client Relations and Administrative Specialist
2 months ago
Position Overview
Bradnam's Windows and Doors is seeking a dedicated Customer Service and Administration Representative to enhance our operations.
Role Responsibilities
As an essential part of our team, you will deliver outstanding customer service while managing administrative tasks effectively. Your contributions will support the overall efficiency of our department.
Key Duties Include:
- Responding promptly to customer inquiries and assisting in achieving sales objectives;
- Enhancing your understanding of Bradnam's products and staying informed about relevant building regulations;
- Identifying opportunities for improvement within the sales processes;
- Collaborating with the credit department and supporting your colleagues in customer service;
- Maintaining a commitment to safety and adhering to all site protocols regarding personal protective equipment and operational procedures.
Work Schedule
Monday to Friday | 38 hours per week
Qualifications and Skills
We provide comprehensive training and resources to ensure your success in this role.
- Proficient in data entry;
- Previous experience in a customer-centric administrative role is preferred;
- Positive attitude towards tasks and a strong commitment to safety;
- Excellent verbal and written communication skills;
- Strong interpersonal abilities to foster positive relationships with clients and team members;
- Detail-oriented with exceptional organizational and multitasking skills;
- Familiarity with MS Office applications (Word, Excel, Outlook);
- Able to work both independently and collaboratively in a dynamic environment.
Success Factors
The ideal candidate will possess a proactive and self-driven attitude, thriving in a collaborative setting to achieve desired business outcomes.
Employee Benefits
At Bradnam's, you will enjoy:
- Job stability with a family-owned business;
- Opportunities for professional development and career advancement;
- Employee discounts on our products;
- Annual Leave Loading;
- A supportive leadership team that exemplifies the "Bradnam's Difference."
About Our Company
Bradnam's Group is a family-owned Australian manufacturing enterprise with a legacy of 47 years. We encompass various brands, including Bradnam's Windows and Doors, and have grown to over 1,600 employees across multiple manufacturing sites along the East Coast of Australia.
We are committed to fostering an inclusive and diverse workplace. Our recruitment process includes necessary assessments to ensure compliance with legal working rights.
