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Administrative Support Specialist
2 months ago
Bradnam's Windows and Doors is seeking a skilled Receptionist to enhance our operations.
Position Overview
As an essential member of our organization, you will deliver outstanding customer service and perform Reception duties to support our expanding department. Your contributions will be vital in ensuring the smooth functioning of our operations.
Key Responsibilities
The Receptionist will engage in a range of Reception and Administrative tasks, including but not limited to:
- Deliver prompt and effective responses to customer inquiries, contributing to sales objectives;
- Continuously enhance your understanding of Bradnam's offerings and stay informed about relevant building regulations;
- Identify opportunities for improvement within sales processes;
- Collaborate with our credit department and support fellow customer service team members;
- Commit to safe work practices and adhere to all site protocols regarding mandatory safety equipment and procedures.
Work Schedule
Monday to Friday | 38 hours per week
Qualifications
We will equip you with the necessary tools and training to excel in this role and embody the Bradnam's Difference.
- Previous experience in Reception or administration within a customer-centric environment is preferred;
- Strong data entry skills are crucial;
- Maintain a positive approach to tasks while demonstrating a commitment to safety;
- Exceptional verbal and written communication skills;
- Strong interpersonal abilities to foster positive relationships with clients and colleagues;
- Detail-oriented with excellent organizational and multitasking skills;
- Proficiency in MS Office applications (Word, Excel, Outlook);
- Ability to thrive both independently and collaboratively in a dynamic setting.
Success Factors
To thrive in this position, you should possess a proactive, self-driven attitude and enjoy working with a team to achieve desired business outcomes.
Benefits
By becoming part of Bradnam's, you will enjoy:
- Job stability with a family-owned company;
- Opportunities for professional development and career advancement within the Bradnam's Group;
- Employee discounts on our products;
- 17.5% Annual Leave Loading during vacation periods;
- A collaborative leadership team that exemplifies the "Bradnam's Difference."
About Our Company
The Bradnam Group is a family-owned Australian manufacturing enterprise with a legacy of 47 years. Our group includes Bradnam's Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From our modest beginnings, we have grown to employ over 1,600 individuals across multiple manufacturing sites along the East Coast of Australia.
Bradnam's is committed to equal opportunity and anti-discrimination, fostering a workplace that values diversity and inclusion. Our recruitment process includes pre-employment medical assessments, and all candidates will be required to provide proof of their legal working rights in Australia.
