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Sales Growth Manager
2 weeks ago
We are seeking an experienced customer service leader to join our team. This role will oversee all day-to-day operational responsibilities and be accountable for maximising sales by providing excellence in client service, visual presentation, and creating a memorable brand experience.
Key Responsibilities- Maintain the highest level of service to retail customers
- Develop extensive product knowledge and act as a storyteller
- Lead a team by example using company values
- Assist the manager in the day-to-day management of the store
- Meet KPIs and coach others to achieve theirs
- Take responsibility for the store's visual merchandising and sensory experience
- Implement innovative approaches to retain and attract customers
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth.
About UsWe are a luxury retailer with a strong focus on customer service and visual presentation. We have a loyal customer base and a reputation for excellence.
Requirements- Confident and bright individual with strong retail experience (2 years minimum)
- Someone who understands customer service and can tailor in-store experiences to each customer
- Presents well and has a passion for delivering exceptional customer experiences
- Empathetic and kind leader
- Retail professional with proven experience and success in sales and KPIs
- Training and development opportunities to cement your career in retail
- Focus on personal development and growth
- A supportive national retail team
- Generous discounts and uniform allowances
- Bonuses and Incentives
We welcome applications from people of all ages, abilities, and cultures. We are committed to equality and diversity and will adjust our recruitment process to support accessibility needs.